What are the responsibilities and job description for the Event Service Associate (PT) position at San Antonio Spurs?
At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves.
To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex.
We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K employee workforce.
At Spurs Sports & Entertainment, we work in service of something bigger than ourselves, it’s so much more than the game or concert itself. It takes all members of our Spurs Family to harness the power of sports and entertainment to build memories that endure, memories that excite, and connections that strengthen our community!
This position is responsible for supporting the SAFC Event Services department on a variety of assigned tasks/events with the primary focus on monitoring the Star Complex field rentals. This position must also support the organizations mission, vision, and values exhibiting the following behaviors: excellence, competence, collaboration, and innovation. The eligible candidate will service and deal with a diverse group of important clients and visitors as well as internal contacts at all levels; independent judgment is required to plan, prioritize and organize diversified workload.
KEY AREAS OF RESPONSIBILITY, JOB METRICS AND COMPETENCIES:
List the key functions, tasks and responsibilities the employee in this position is expected to consistently demonstrate. Expand on how you expect the employee to accomplish the following KRA’s for the role or what tools they are expected to use.
1. Monitor/Assist field rental clients at the Star Complex to include pre-event walks, client monitoring and post-event recaps.
2. Monitor Star Complex training sessions, games and special events as assigned.
3. Assist with set-up and teardown for training, games and special events. These responsibilities include, but are not limited to, setting up tents, tables, chairs, goals, corner flags, etc.
4. Provide day-to-day support for the SAFC Event Services team as it relates to task management, communication, calendars, internal client interaction and information gathering.
5. Collaborate and coordinate on assigned Star Complex events with the SAFC Event Services team.
6. Other duties as assigned.
Qualifications
Prior customer service experience required
Valid, current state-issued driver’s license required
Event experience preferred
Current college enrollment or completed college coursework preferred
Ability to work nights, weekends and holidays
Physical Requirements
Ability to work outdoors and in varying weather conditions for the duration of an assigned shift
Ability to stand, sit and walk for extended periods
Ability to regularly lift, push and pull up to 50 pounds
In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.
If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!
SS&E is an Equal Opportunity Employer
Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.