What are the responsibilities and job description for the Receptionist/Administrative Assistant position at San Antonio Family Psychiatry?
We are seeking a compassionate, organized, and detail-oriented Administrative Assistant to support the daily operations of our mental health practice. The ideal candidate will play a key role in ensuring smooth administrative workflows, maintaining patient confidentiality, and supporting both clinical staff and patients with professionalism and empathy. This is a Hybrid position.
Responsibilities:
- Greet patients and visitors with a warm and professional attitude.
- Manage patient check-in/check-out procedures.
- Answer phone calls, respond to emails, and route messages appropriately.
- Schedule patient appointments and follow-ups.
- Coordinate with providers and staff to manage calendars by sending appointment reminders and handle cancellations/rescheduling.
- Maintain accurate and confidential patient records in compliance with HIPAA.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a healthcare or mental health setting is highly desirable.
- Proficiency in Microsoft Office and electronic health record (EHR) systems. (TEBRA perferred but not required).
- Strong organizational and multitasking skills.
- Ability to interact with patients experiencing emotional distress with empathy and discretion.
- *Hourly pay range will be based on experience*
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Work Location: Hybrid remote in San Antonio, TX 78231
Salary : $16 - $18