What are the responsibilities and job description for the Dispatcher - Flatbed position at Samuel, Son & Co. 1855?
RESPONSIBILITIES:
- Coordinate, schedule, and assign Kim-Tam drivers and third-party carriers based on customer requirements.
- Build loads, plan runs, and schedule deliveries or pick-ups, ensuring all safety compliance requirements are met (i.e. Hours of Service)
- Create freight bills and assign them to the appropriate trucks.
- Send load information to drivers using the ISAAC ELD system and follow up to ensure loads are executed according to customer standards.
- Maintain clear and effective communication with drivers and customers, addressing any concerns promptly.
- Collaborate with the US Safety Department to report incidents or accidents in a timely manner.
- Advise, coordinate, and arrange necessary permits in partnership with the Compliance team.
- Accurately enter all load details, notes, and critical information into load sheets and orders to ensure seamless billing and reporting processes.
- Provide support to other Fleet Coordinators as needed and assist team members with related activities.
- Perform other duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent.
- 1–2 years of dispatch experience in a trucking or transportation environment.
- Flatbed dispatching experience is a strong asset.
- Steel freight experience is a strong asset.
- Proficient written and verbal communication skills.
- Ability to work under pressure and manage competing deadlines.
- Experience with Truckmate software is a strong asset.
- Experience with ISAAC ELD systems a strong asset.
- Strong computer skills, including Microsoft Word, Outlook, and Excel.
- Ability to work both independently and collaboratively in a team environment.
- Familiarity with mainframe systems and transportation management systems is an asset.
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