Collections Specialist Non Manager

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance
  
  
  

Role: Collections Specialist, Non Manager role

Location: Boca Raton, Florida office

Website: SamsonFunding.com

LinkedIn: https://www.linkedin.com/company/samsonfunding

Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...

• This is an in-office role, not remote**
• Entry level role (1-2 years experience) -Speaking Spanish is a plus, but not required
  
  
  

Essential Duties of the Collections Specialist include:

• Tactful account confidentiality
• Proactively manage multiple accounts
• Analyze business financials thoroughly according to established procedures
• Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
• Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
• Negotiate payment plans while maintaining excellent customer service
• Monitor payment plan and ensure commitments are honored
• Partner cross- functionally to resolve issues impacting payment timelines
• Collaborate with the accounting team to reconcile accounts and manage accounts
  
  
  

Knowledge & Qualifications:

• Basic computer skills: Excel, Gmail
• Excellent communication skills via phone and email
• Desire to crush collecting goals while balancing firmness with professionalism
• Work “athlete” - someone who is coach-able, innovative, focused and adaptable
• Resourceful, able to prioritize and problem solve
• Ability to work independently and in a team environment
• Self-motivated, organized and excellent follow-up discipline with attention to detail
• Solutions oriented approach
• Prior experience in customer service, collections, or business finance is a plus
  
  
  

Who This Role Is NOT For

• Those who avoid phone conversations about financial responsibility.
• Those who struggle with consistent follow-up or structured workflows.
• Those who are uncomfortable asking for payment or resolving balances.
• Those who prefer loosely managed tasks instead of clear accountability.
  
  
  

Benefits:

• Supportive and collaborative work environment
• Paid time off
• Medical, Dental and Vision
• Benefits Premium 100% covered by the company
• HSA & FSA options
• 401(K)
• Profit Sharing
  
  
  

Job Type: Full-time

Job Location: Boca Raton, Florida

Work Location: In-office (not remote)

Shift: Monday-Friday, 9a.m.-6p.m.

Salary: $50k base salary

Samson Funding is a BBB‑accredited company – A trusted name within the industry!