What are the responsibilities and job description for the Project Coordinator position at Sammons Warehouse Solutions?
Sync Storage Solutions is a trusted provider of industrial and vehicle storage solutions, specializing in the design, sales, and installation of material handling equipment for warehouses and distribution centers. In 2020, Sync joined Sammons Warehouse Solutions, a subsidiary of Sammons Industrial and part of the Sammons Enterprises family of employee-owned companies.
Sync Storage Solutions is looking for a talented Project Coordinator who will be responsible for providing administrative support to the Operations Director and Sales teams, to include partnering with the sales team on status of orders, answer incoming customer inquiries and fostering a positive rapport with other areas of the organization.
This position is 100% remote.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
1. Effectively communicate with customers on material lead times, order placement, estimated delivery dates, shipment tracking and estimated install start dates / durations.
2. Participate in weekly project review meetings with sales, permitting, and project management teams.
3. Review and submit new orders for sales representatives.
4. Generate order confirmations to the customer to ensure accuracy and manage proper expectations.
5. Generate purchase orders to vendors and review vendor order acknowledgements for accuracy.
6. Provide order updates to the customer and to the sales representatives.
7. Gather onsite requirements for order delivery and installation.
8. Arrange freight and coordinate order delivery.
9. Arrange rental equipment and coordinate equipment delivery as needed.
10. Act as the liaison between the Sync sales and administrative teams to ensure accuracy and efficiency.
11. Input sales documentation into Dropbox and project management system.
12. Update project management system daily to reflect order updates/changes.
13. Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Basic Knowledge & Competencies:
Sync Storage Solutions is looking for a talented Project Coordinator who will be responsible for providing administrative support to the Operations Director and Sales teams, to include partnering with the sales team on status of orders, answer incoming customer inquiries and fostering a positive rapport with other areas of the organization.
This position is 100% remote.
PRINCIPAL RESPONSIBILITIES AND DUTIES:
1. Effectively communicate with customers on material lead times, order placement, estimated delivery dates, shipment tracking and estimated install start dates / durations.
2. Participate in weekly project review meetings with sales, permitting, and project management teams.
3. Review and submit new orders for sales representatives.
4. Generate order confirmations to the customer to ensure accuracy and manage proper expectations.
5. Generate purchase orders to vendors and review vendor order acknowledgements for accuracy.
6. Provide order updates to the customer and to the sales representatives.
7. Gather onsite requirements for order delivery and installation.
8. Arrange freight and coordinate order delivery.
9. Arrange rental equipment and coordinate equipment delivery as needed.
10. Act as the liaison between the Sync sales and administrative teams to ensure accuracy and efficiency.
11. Input sales documentation into Dropbox and project management system.
12. Update project management system daily to reflect order updates/changes.
13. Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Basic Knowledge & Competencies:
- Detail-oriented with excellent customer service, communication, organization and multi-tasking skills.
- Excellent time management skills to include prioritization of tasks, communication, and execution to meet established deadlines.
- Good knowledge of industry and general business operations.
- Ability to work with a high sense of urgency and minimal supervision in a dynamic, fast-paced environment.
- Thorough knowledge of or ability to learn all systems, procedures, techniques, equipment, operations, standards and reports that apply to Sync Storage.
- Proficient in MS Office Suite (Outlook, Teams, Word, Excel and PowerPoint)
- Demonstrated ability to make decisions, develop plans and procedures, implement, monitor and complete tasks.
- Ability to develop a rapport and understanding at all levels to get problems solved and needs met.
- Bachelor’s Degree or equivalent experience preferred; or equivalent combination of education and experience.
- 1-2 years related experience and/or training
- Working conditions are normal for an office environment
- Ability to lift up to 20 pounds