What are the responsibilities and job description for the Dental Office Manager/Treatment Coordinator position at Samia Family Dentistry?
Dental Office Manager
Samia Family Dentistry of Garner – Garner, NC
Lead a Team. Build a Culture. Help Grow a Modern Dental Practice.
Samia Family Dentistry of Garner is seeking an experienced Dental Office Manager who is passionate about leadership, patient care, and building an exceptional team culture. This is more than a scheduling position—we're looking for someone who enjoys coaching people, improving systems, driving collections, and helping a growing practice reach its full potential.
We are a modern, technology-driven practice committed to providing outstanding patient experiences while creating a workplace where our team enjoys coming to work every day.
What You'll Do
- Lead and motivate the front office team while fostering a positive, accountable culture.
- Oversee daily practice operations to ensure an exceptional patient experience.
- Manage patient scheduling for maximum efficiency.
- Monitor accounts receivable, insurance claims, collections, and aging reports.
- Coach team members and help improve office performance.
- Manage insurance verification and treatment plan acceptance.
- Track key performance indicators (KPIs) and identify opportunities for growth.
- Coordinate hiring, onboarding, and staff development.
- Maintain compliance with office policies and procedures.
- Collaborate closely with the doctor to achieve practice goals.
We're Looking For Someone Who
- Has previous dental office management experience (required).
- Has strong knowledge of dental insurance and billing.
- Is confident leading a team and holding others accountable.
- Communicates professionally with patients and coworkers.
- Thrives in a fast-paced environment.
- Is organized, proactive, and solution-oriented.
- Takes ownership instead of waiting to be told what to do.
- Enjoys improving systems and helping a practice grow.
- Is comfortable using dental practice management software.
Preferred Qualifications
- 3 years of dental office management experience.
- Experience with insurance claims, collections, and accounts receivable.
- Strong leadership and conflict-resolution skills.
- Experience with KPI tracking and reporting.
- Familiarity with Curve Dental is a plus.
What We Offer
- Competitive salary based on experience.
- Performance-based bonus opportunities.
- Health insurance benefits.
- Paid time off.
- Paid holidays.
- 401(k) with employer match (after eligibility requirements).
- Continuing education opportunities.
- A supportive doctor who values teamwork, communication, and professional growth.
Why Join Us? _ we are a small locally owned business!
We're building something special. Our vision is to become the premier family dental practice in the Garner area by combining exceptional patient care with an outstanding workplace culture. We believe in investing in our team, recognizing great performance, and giving our leaders the tools they need to succeed.
If you're looking for a position where your leadership will make a meaningful impact—and where you'll have the opportunity to help shape the future of a growing practice—we'd love to meet you.
Pay: Competitive, based on experience
Schedule: Monday–Thursday | Full-time
Experience Required: Dental Office Management
Pay: $27.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $27 - $35