Front Desk Receptionist

Job Title: Front Desk Bilingual Receptionist

Are you a welcoming professional with a talent for multitasking and a passion for providing exceptional service? We are looking for a bilingual, detail-oriented Front Desk Receptionist to be the face and voice of our office. As the first point of contact for our guests, you will play a crucial role in ensuring smooth daily operations and providing a positive, professional experience for every person who walks through our doors or calls our office.

The ideal candidate is organized, patient, and able to remain calm and professional in a fast-paced environment.

What You’ll Do:

• First Impressions: Greet guests and clients with a professional and warm demeanor, managing the check-in process seamlessly.
• Communication Hub: Manage a multi-line phone system and office email, directing inquiries to the appropriate department and taking detailed messages.
• Bilingual Support: Provide clear and effective communication in both English and Spanish to assist our diverse client base.
• Scheduling & Coordination: Expertly manage digital calendars, book appointments, and handle re-scheduling or cancellations.
• Administrative Support: Assist with essential office tasks, including data entry, filing, processing payments, and maintaining a tidy and organized lobby area.
• Problem Solving: Address guest concerns and handle escalations with patience and a customer-first mindset.
• Record Keeping: Maintain accurate digital records and guest files while upholding the highest level of confidentiality.

What You’ll Bring:

• Bilingual Fluency: Professional proficiency in both English and Spanish is required.
• Communication Skills: An excellent phone tone and strong written communication skills.
• Organizational Talent: The ability to manage multiple tasks at once while maintaining a high level of attention to detail.
• Technical Proficiency: Experience with office software (Google Workspace or Microsoft Office) and digital calendar management.
• Professionalism: A proven ability to handle sensitive situations and de-escalate challenging interactions with grace.
• Education/Experience: High school diploma or equivalent; previous experience in a receptionist or administrative role is preferred.
• Reliability: A consistent, dependable work ethic and a commitment to being on time and prepared.

Why Join Us?

We offer a professional and supportive work environment where your contributions directly impact our team’s success. If you are a process-driven individual who loves helping people, we would love to hear from you!

Pay: $16.00 - $17.00 per hour

Ability to Commute:

• Canton, MI 48187 (Required)

Ability to Relocate:

• Canton, MI 48187: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17