What are the responsibilities and job description for the Assistant Director, Operations position at Samaritan's Purse and Careers?
Assistant Director, Operations
Location: North Wilkesboro, NC, United States
Job ID: 16671
Date Posted: Dec 17, 2025
Job Description
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Samaritan's Purse is seeking an Assistant Director, Operations to join our team in North Wilkesboro, NC. You can be a part of a highly professional North American Ministries team. In this role, you will provide leadership and coordination for North American Ministries (NAM) Operations on a daily basis, especially during disaster response activations. You will oversee the NAM Operations Center and the Special Projects Team to ensure rapid, integrated response capability and continuous operational improvement. Come and use your gifts daily to advance the Gospel!
A day in the life of an Assistant Director, Operations:
At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of Assistant Director, Operations, you will have the opportunity to:
- Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
- Provide direct leadership to the Manager, NAM Operations Center, and Manager, Special Projects; hire, equip, and mentor managerial staff to perform both steady state roles as well as roles in disaster response scenarios.
- Oversee the development, organization, coordination, and facilitation of the standardization of steady state and disaster response operations and trainings in the area of Special Projects to ensure quality and alignment with organizational strategic objectives.
- Implement and oversee the daily operations and continuous improvement of the NAM Operations Center, including planning, tracking of current operations, and serving as a clearinghouse for all reporting; ensure cross-functional coordination with United States Disaster Relief, Special Projects, Air Response Team, OHOP and other NAM assets.
- Build operational readiness in coordination with Samaritans Purse stakeholders including Facilities, IT, Security and others to support rapid mobilization and sustained operations.
- Coordinate with multiple teams and stakeholders across the ministry to ensure effective collaboration on all operations and processes; integrates lessons learned through AARs into SOPs and training.
- Advance organizational capacity; develop capability to run three high-quality domestic disaster responses and develop robust disaster monitoring capabilities.
- Oversee the implementation of systems to document best practices, garner lessons learned, and instill a learning-focused culture into NAM operations.
- All other duties as assigned
Check out why people love serving with Samaritans Purse: https://bit.ly/2F8Nom5
Qualifications & Experience:
- Bachelor's degree (B.A./B.S.) in Disaster Management, International Relations or relevant field and minimum seven (7) years related experience and/or training; or equivalent combination of education and experience
- Advanced understanding of NIMS/ICS and multi-disciplinary incident coordination
- Strong leadership experience in emergency response operations and operational center management
- Ability to manage and delegate tasks; proven ability to lead managers and cross-functional teams
- Ability to achieve organizational strategic objectives; strong program and change management skills
- Ability to coach and mentor others; demonstrated capability building experience
- Possess strong public speaking and presentation skills
- Twelve credit hours of college-level Biblical Studies preferred, not required
Job Location: North Wilkesboro, NC
Type: Full-time
Language Requirement: Fluency in English
Benefits:
- Medical, prescription, dental & vision insurance
- Flexible Spending Account (FSA)
- Long-term and Short-term disability insurance
- Paid Family Medical Leave
- Term Life Insurance
- 401(k) retirement savings plan
- 10 paid holidays
- 12 vacation/personal days
- 10 sick days
Samaritan's Purse Mission Statement:
Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Samaritan's Purse Statement of Faith:
- We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
- We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
- We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
- We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
- We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10)
- We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
- We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
- We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
- We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
- We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
- We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)