What are the responsibilities and job description for the Evening Assistant Operations Director position at Chick-fil-A?
Position Overview
Chick-fil-A Arboretum is seeking an experienced and motivated Evening Assistant Operations Director to lead our night-shift operations. This high-impact leadership role oversees all aspects of evening performance, ensuring operational excellence, outstanding guest experience, and a thriving team culture.
The Evening Assistant Operations Director plays a critical role in driving accountability, developing leaders, and maintaining high standards during our busiest and most demanding dayparts.
Key Responsibilities
- Lead and oversee all evening and night-shift restaurant operations
- Ensure the restaurant is clean, efficient, and guest-ready throughout the shift
- Drive accountability through daily checklists, food safety audits, and operational walk-throughs
- Maintain high standards of guest experience through accuracy, friendliness, and speed of service
- Communicate and act on training and development needs for evening team members
- Promote a fun, safe, and positive work environment that inspires teamwork and ownership
- Partner with the Operator, General Manager, Directors to address staffing needs and employee relations
Schedule & Availability Requirements
- Availability to work a flexible schedule
- Required to close at least two nights per week
- Required to work until 10pm at least two nights per week
Qualifications
- Basic understanding of kitchen operations
- Demonstrated success managing teams in a fast-paced environment
- Strong communication, coaching, and organizational skills
- Passion for Chick-fil-A’s values and culture
- Management Experience
Why Join Us
- Opportunity to lead a high-impact evening operation
- Strong leadership support and collaboration
- Culture focused on hospitality, growth, and ownership
- Meaningful role shaping guest experience and team development
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Salary : $55,000 - $70,000