Customer IT Integration Engineer

Join a Team Advancing Precision Surgery Through Advanced Imaging

SamanTree Medical is a privately held Belgian–Swiss medical device company dedicated to improving precision in surgery through innovative imaging solutions. Headquartered in Liège, Belgium, with R&D in Lausanne, Switzerland, and U.S. regional headquarters in Boston, our team is united by a shared mission to bring clarity, speed, and confidence to the operating room.

We develop and manufacture the Histolog® Scanner, a groundbreaking rapid, high-resolution imaging system that enables real-time visualization of excised tissue. These images assist physicians in making immediate, informed decisions that influence outcomes for patients and families.

The Histolog Scanner is the first and only device built on massively parallel confocal microscopy, a revolutionary technology that captures nearly 30,000 points at once to generate high-resolution images in about one minute. Commercialized in Europe, the United States and several additional international geographies the Histolog Scanner represents a new standard in digital tissue imaging—combining speed, high-resolution and ease of use to optimize surgical and pathology workflows.

At SamanTree, we imagine a world where every surgical decision is made with confidence and every patient leaves the operating room knowing the surgeon “got it all”. Our work is driven by a deep commitment to physicians and patients—putting their needs at the center of every innovation. We move quickly and purposefully because time matters in surgery. We strive for excellence and precision in every image, every line of code, and every interaction. We value curiosity, adaptability, and teamwork, knowing that the best ideas come from collaboration and integrity. Above all, we build technology that earns trust—helping healthcare professionals deliver better outcomes, faster.

If you’re inspired by technology that improves lives and motivated by work that blends scientific rigor with real human impact, we’d love to meet you. Join us in shaping the future of surgical imaging and advancing precision in surgical care.

Learn more at www.samantree.com

Customer IT Integration Engineer, East Coast (US)

In the Operations department, we are currently looking for a Customer IT Integration Engineer. You will interact with our customers’ Sales, Operations and IT teams to present the Histolog solution and its deployment process and integration into the customer’s IT infrastructure. In partnership with our customers, you will establish and execute deployment and integration plans customized to each customer. You will gather feedback on customers’ IT integration requirements and communicate with our R&D department to support continuous improvement of our products and solutions. You will ensure the ongoing performance and reliability of the company’s software solutions by planning and performing the necessary maintenance at customer locations.

As SamanTree Medical is a scale-up company, flexibility is essential for candidates in this position. The ultimate goal is to gradually focus the geographic coverage area as the company grows.

Responsibilities

• Responsible for integration of SamanTree Medical's hardware and software products within a medical IT environment of clients & hospitals.
• Build strong relationship with customers and internal stakeholders and develop efficient data exchange & processes
• Designing and implementing integration solutions to connect disparate systems, applications, and platforms.
• Develop and optimize integration processes for efficiency and scalability.
• Setting integration standards and best practices for the organization.
• Staying current with industry trends and emerging technologies to drive innovation in integration practice.
• Responsible for the first level of technical support of SamanTree Medical's solutions running on client sites.
• Responsible for configuration and maintenance of SamanTree Medical's network infrastructure and cloud services, as well as execution of the company’s IT administration tasks.

Skills, Qualifications and Experience

• B.Sc./Master in Science, Engineering, Engineering management, or related discipline
• At least 5 years in IT infrastructures and system’s administration function, or an equivalent experience. with direct contacts with external customers preferably with hospitals IT infrastructure.
• Mastery of both Windows and Linux (and other UNIX) operating systems administration
• Good knowledge of Microsoft 365, Intune, Windows Defender, SharePoint, Powershell/Bash scripting
• Experience with container management (Docker, Kubernetes…) and with virtualization solutions (VMWare, Citrix, …)
• Proficiency with shared storage technologies
• Knowledge of Network routing and protocol and secure communication protocols (e.g. SSH, SFTB SSL/TLS)
• Handles detailed, complex concepts and problems, balances multiple tasks simultaneously, and makes rapid decisions regarding administrative issues.
• Establishes professional relationships with Management, employees, suppliers, partners and customers.
• Plans and meets deadlines.
• Fluent in English.
• Travels to customers (US) and US facilities (Raleigh, NC) on a regular basis. Overseas travel (Belgium, Switzerland) 2-3 weeks/year.

Our offer

• A full-time job
• Attractive and competitive salary package in line with your profile and experience
• A human-size, dynamic, respectful, and collaborative work environment
• International exposure, with learning and development opportunities.
• A role that directly contributes to the improvement of global healthcare outcomes
• Eligible to medical care / dental care / Vison & 401k based on corporate policy.

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and language skills to hr@samantree.com.

Applications will be reviewed on a rolling basis.

Equal Opportunity Statement

We are all proud to work for such a great company as Samantree Medical. And we would be even prouder to have you on board. Whoever you are, wherever you come from, regardless of your race, religion, color, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Please apply if you see a position that makes your heartbeat, and if you feel the role is appealing to you. If you’re smart and good at what you do, come as you are.

SamanTree is an emerging company with significant potential in the MedTech sector. For individuals seeking challenges, SamanTree offers opportunities for growth both nationally and internationally. We value inquisitive and highly committed individuals who are dedicated to collaborating towards making SamanTree a success.

Join a team contributing to innovation in healthcare. Together, let’s shape the future of rapid intraoperative tissue imaging for assessment of surgical margins with the Histolog Scanner.