What are the responsibilities and job description for the Student Employee- University Hotel- Administrative Staff Lead (1 or 2 Positions to be filled) position at Sam Houston State University?
Posting Information
Requisition
202600231ST
Title
Student Employee- University Hotel- Administrative Staff Lead (1 or 2 Positions to be filled)
Employee Class
Student Employee
College Work Study Position
No
Department
University Hotel
Division
Division of Finance and Operations
Hours per week
Varies
Hiring Rate
9.25
Preferred Student Classification
Nature & Purpose of Position
The Administrative Lead Assistant supports the Administrative Supervisor in the daily operation of the hotel Front Desk by providing leadership, training, and guidance to student employees while promoting exceptional guest service and operational efficiency. This position requires regular communication with staff, supervisors and management, proficiency in all Front Desk functions, and a flexible schedule that accommodates departmental needs.
Primary Responsibilities
- Student Employee Leadership: Lead, train, mentor, and evaluate Front Desk student employees while fostering professional development and accountability.
- Front Desk Operations: Support efficient Front Desk operations by assisting with reservations, maintaining operational readiness, and delivering exceptional guest service across all shifts.
- Administrative Operations: Assist with reports, administrative communications, email correspondence, operational planning, departmental improvements, and other functions in collaboration with the Administrative Supervisor and hotel management.
- Staffing & Operational Support: Assist with shift coverage, call-ins, and after-hours support as needed
- Events & Programming: Lead and support hotel participation in SHSU, hotel and departmental events.
- Additional Responsibilities: Perform other duties as assigned to support departmental operations and organizational success.
Other Requirements for the Position
Training, knowledge and availability of shifts and departments required for this position include all 3 Front Desk shifts. (7am-3pm, 3pm-11pm, 11pm-7am)
Must be available for weekends, holidays, summer, winter break.
Must be available for weekends, holidays, summer, winter break.
Open Date
07/01/2026
Position Number
9N9126-00
Contact Information
Contact Name & Title
Brianna Price
Contact Phone
936.294.1703
Contact Email
bap028@shsu.edu
Contact Building & Room #
University Hotel
Contact Fax
Contact Instructions Summary
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report
Annual Security and Fire Safety Report
Benefits:
Health Insurance, Vacation & Paid Time Off, Job TrainingSalary : $9