What are the responsibilities and job description for the AOD Assessment Team Leader position at salvationarmy?
ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Team Leader – AOD Assessment Services SCHADS Level 6 Full time – fixed-term until August 2027 Location: Perth, WA Why this role matters The Salvation Army’s Alcohol and Other Drugs (AOD) services support people experiencing significant challenges with substance use, mental health, trauma and social disadvantage. Assessment Services is often the first point of contact for participants seeking support, and the quality of this first experience can shape their entire recovery journey. This role ensures that every person who walks through our doors is met with professionalism, compassion and a clear pathway forward. You will lead a team responsible for clinical assessments, withdrawal program planning, intake processes and participant documentation, ensuring each person receives safe, timely and trauma‑informed support. Your leadership helps create a service environment where people feel heard, respected and empowered to take their next steps toward recovery. About the role We are seeking a confident, values‑driven Team Leader to oversee our AOD Assessment Services team in Perth. You will provide day‑to‑day leadership, clinical oversight and operational coordination across assessment, intake, withdrawal program planning and participant documentation. You will also support the development of practitioners, students and emerging leaders within the service. Reporting to the State Manager AOD, this is a full‑time, fixed‑term position until August 2027. Salary and conditions are in accordance with SCHADS, Level 6. How you will make an impact Provide leadership, supervision and development to Assessment Practitioners, Intake Workers and students Oversee clinical assessments, ensuring high‑quality, trauma‑informed and evidence‑based practice Monitor assessment and intake systems, program content and delivery Participate in the delivery of scheduled program components Coordinate case reviews and contribute to clinical decision‑making Lead the implementation and administration of the Withdrawal Program and emerging national initiatives Ensure all participant documentation is accurate and up to date, including assessments, SAMIS entries, exit summaries and referrals Participate in the on‑call roster and manage operational matters as required Escalate critical incidents and matters of concern appropriately Build a culture of cooperation, learning, accountability and professional growth Recruit, induct and set clear expectations for new team members Provide coaching, performance planning, supervision and development opportunities Coordinate onboarding, supervision and reporting requirements for student placements What you will bring Degree qualifications in AOD, social work, welfare, community development or a related discipline (preferred) At least five years’ experience in AOD and mental health, including leadership experience Experience engaging with community, sector and government bodies Strong understanding of trauma, harm minimisation and AOD intervention models Skilled in client assessment, case management and working with challenging behaviours Ability to build strong relationships with internal and external stakeholders High‑level communication, negotiation and interpersonal skills Commitment to culturally safe, inclusive and person‑centred practice Current WA driver’s licence and First Aid Certificate What we offer As a registered not for profit organisation, we offer eligible employee’s meaningful benefits, including: Salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free) Employee Assistance Program – confidential counselling service Financial, retail and lifestyle discounts Flexible work options including one work from home day per week Generous paid parental leave (12 weeks for primary carers) Purchased leave options (up to 8 weeks) Discounted health and fitness programs through Fitness Passport Up to five days paid leave per year to support a Salvation Army program or activity A supportive, inclusive culture with passionate and dedicated team members A deeply rewarding role where you can positively influence people’s wellbeing How to apply Please apply with your resume and a brief cover letter outlining your experience, qualifications and interest in the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration. At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.