Director of Provider Relations & Enablement

Company Description

Salud Healthcare is a tech-forward Value Services Organization built to make value-based care work - for payors, providers, and patients. We bring together data intelligence, care navigation, risk adjustment, and provider partnerships into one connected system, so our partners have the infrastructure and execution support they need to perform, not just participate. We're serious about outcomes, straightforward about how we operate, and genuinely invested in the communities we serve.

Role Description

This role leads the function that connects value-based care strategy to execution inside partner practices.

As Director of Provider Relations & Enablement, you'll set the department's direction, design the operating model the field team runs on, and ensure Salud's clinical, quality, risk, care, data, and payor priorities become usable practice action.

You'll lead the team that executes that model across the network - setting priorities, clarifying ownership, building capability, inspecting execution, and clearing the cross-functional barriers that get in the way. The goal is one coordinated function, not a collection of individual approaches.

The right person can move between an executive discussion, a team leadership session, a payor meeting, and a physician's office without losing the thread that connects strategy, people, and execution.

What You'll Do

• Lead, coach, and develop the Provider Relations & Enablement team, setting clear expectations for ownership and results.
• Build the team into trusted practice advisors who can strengthen relationships, influence behavior, navigate resistance, and move partners from discussion to action.
• Protect provider trust and attention by ensuring every request is accurate, clinically credible, well-timed, nonduplicative, and connected to a clear action.
• Guide the team in identifying the real barriers behind underperformance - workflow gaps, role confusion, competing priorities, and data distrust.
• Step into complex provider relationships, escalations, and underperforming practices when senior leadership is needed to restore alignment and progress.
• Identify recurring patterns across practices, distinguish isolated issues from systemic barriers, and bring meaningful field intelligence to senior leadership.

What We're Looking For

Required

• 3 years in value-based care operations, provider network performance, practice transformation, or managed care
• 2 years of direct people management, including coaching and performance accountability
• Demonstrated experience leading a function or team through build, redesign, or scale - and translating strategy into operating models, workflows, and measurable execution
• Working knowledge of Medicare Advantage, HEDIS or eCQM programs, HCC risk adjustment, and primary care operations
• Proven ability to lead across departments and influence peers and leaders without relying on direct authority
• Strong executive communication and presentation skills
• Ability to travel 25–40% across South Florida

Preferred

• Experience standing up a provider enablement, network performance, or VBC function from the ground up
• Experience leading payor–provider performance discussions or Joint Operations Committees
• Experience developing managers, Leads, or future leaders
• Background in an MSO, ACO, VSO, health plan, or physician network
• Familiarity with EMR workflows, revenue cycle, and provider education
• Clinical background (RN, LPN, MA, or equivalent) and/or bilingual English/Spanish