What are the responsibilities and job description for the Front Office Administrator / Optical Coordinator *TRAINING PROVIDED position at Salt River Eye Care?
About Us
We are a professional, innovative, and customer-centric optometry practice centered on preventative eye care and exceptional patient experiences. Our modern office offers a welcoming environment, paid on-the-job training, and clear growth opportunities for driven individuals looking to build a long-term career in eye care.
Position Summary
We are seeking a friendly, highly organized, and patient-focused Optician & Front Desk Coordinator. As the primary face of our practice, you will drive the patient experience from the moment someone walks through the door—managing front-desk operations, scheduling, and phone communications while working as a hands-on Optician. You will guide patients through frame selection, interpret optical prescriptions, and deliver custom eyewear solutions tailored to their lifestyle.
Key Responsibilities
Front Office Administrator Focus
- Serve as the primary office greeter, creating a warm, welcoming environment for all incoming patients and visitors.
- Manage patient communications, including phone calls, text messages, and digital inquiries.
- Coordinate patient flow, appointment scheduling, intake forms, and insurance verification.
- Facilitate interoffice communication to ensure seamless coordination between the front desk, doctor, and clinic staff.
Optical Coordinator
- Assist patients with styling and selecting frames and lens options based on doctor recommendations and personal preferences.
- Interpret prescriptions provided by the optometrist to recommend precise optical solutions.
- Take accurate facial measurements to ensure optimal lens fit.
- Perform custom eyewear adjustments, fittings, and basic repairs.
- Maintain frame inventory displays and coordinate with optical laboratories for timely order processing.
- Educate patients on lens treatments, contact lenses, and proper eyewear maintenance.
- No prior optical experience required; complete on-the-job optical training is provided.
Ready to take the next step? Candidates will be required to complete a brief assessment as part of the hiring process.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $18