What are the responsibilities and job description for the Front Desk Agent position at Salt Lake KOA?
Front Desk / Campground Guest Services Associate
We are seeking responsible, outgoing, and friendly individuals to join our team in a temporary-to-hire position. This is an excellent opportunity to work in a great company with a positive atmosphere while providing exceptional customer service to our guests.
Position Overview
As a Front Desk / Guest Services Associate, you will be responsible for welcoming guests, checking them in and out of their campsites, and performing various front desk and clerical duties to ensure smooth daily operations.
Key Responsibilities
- Check guests in and out of campsites
- Provide outstanding customer service and assistance
- Answer guest questions and resolve concerns professionally
- Perform general clerical and administrative duties
- Handle reservations, phone calls, and guest inquiries
- Maintain accurate records and documentation
- Support daily campground office operations
Qualifications
- Strong customer service experience required
- Friendly, professional, and positive attitude
- Excellent communication and interpersonal skills
- Dependable, reliable, and punctual
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
- Willingness to learn and grow within the company
Schedule Requirements
- Must be available to work mid-shifts and evenings
- Must be available to work weekends
- Must be available to work most holidays
- Flexibility in scheduling is required
What We Offer
- Temporary-to-hire opportunity
- Positive and supportive work environment
- Opportunity for growth and advancement
- Great team atmosphere
We are looking for hardworking individuals who take pride in providing excellent customer service and are committed to growing with our company.
Job Types: Full-time, Part-time, Temporary, Seasonal
Pay: $12.00 - $13.50 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $12 - $14