What are the responsibilities and job description for the Specialist II, Library Reference (Part Time) position at Salt Lake Community College?
Applicants must be authorized to work in the United States.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Reference Specialist provides frontline research and reference assistance to students, faculty, staff, and community users at SLCC Libraries. This position is primarily responsible for staffing the Markosian Library reference desk for afternoon and night shifts. The role requires using excellent customer service skills to guide users through academic library databases, the catalog, and other electronic resources to meet their research and learning needs.
Essential Duties & Responsibilities & Knowledge Skills & Abilities
The Reference Specialist provides direct support to students, faculty, staff, and other library patrons by staffing the reference desk and online reference services during assigned shifts. This position assists users with research inquiries, including navigating the online catalog, article databases, and reliable Internet resources. The specialist guides patrons in accessing and evaluating information to strengthen information literacy and improve research practices. The specialist also collaborates with colleagues to identify ways to implement new services within the reference team. In addition to research support, the role supports the library’s digital presence through the development and maintenance of web content and instructional resources. Above all, this position emphasizes the delivery of strong, culturally responsive customer service, providing both basic and advanced research support to a diverse college community with varied backgrounds, abilities, and experiences.
Minimum Qualifications
Bachelor's Degree
Preferred Qualifications
Master of Library Science (MLS) or equivalent degree.
Knowledge of academic library databases, searching techniques, and information literacy frameworks.
Prior experience providing reference or library instruction in an academic or public service environment.
Strong Customer Service, Communication, And Interpersonal Skills.
Competency with computers and digital library tools.
SLCC Information
Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000 students pursuing degrees in 100 programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Reference Specialist provides frontline research and reference assistance to students, faculty, staff, and community users at SLCC Libraries. This position is primarily responsible for staffing the Markosian Library reference desk for afternoon and night shifts. The role requires using excellent customer service skills to guide users through academic library databases, the catalog, and other electronic resources to meet their research and learning needs.
Essential Duties & Responsibilities & Knowledge Skills & Abilities
The Reference Specialist provides direct support to students, faculty, staff, and other library patrons by staffing the reference desk and online reference services during assigned shifts. This position assists users with research inquiries, including navigating the online catalog, article databases, and reliable Internet resources. The specialist guides patrons in accessing and evaluating information to strengthen information literacy and improve research practices. The specialist also collaborates with colleagues to identify ways to implement new services within the reference team. In addition to research support, the role supports the library’s digital presence through the development and maintenance of web content and instructional resources. Above all, this position emphasizes the delivery of strong, culturally responsive customer service, providing both basic and advanced research support to a diverse college community with varied backgrounds, abilities, and experiences.
Minimum Qualifications
Bachelor's Degree
Preferred Qualifications
Master of Library Science (MLS) or equivalent degree.
Knowledge of academic library databases, searching techniques, and information literacy frameworks.
Prior experience providing reference or library instruction in an academic or public service environment.
Strong Customer Service, Communication, And Interpersonal Skills.
Competency with computers and digital library tools.
SLCC Information
Salt Lake Community College is Utah’s largest open-access college in the state. We proudly educate 45,000 students pursuing degrees in 100 programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.