What are the responsibilities and job description for the Salon/Spa Receptionist position at Salon Vivace Treesdale?
Job Description
GUEST SPECIALIST JOB DESCRIPTION
Job Summary:
The front Desk Receptionist is responsible for greeting all guests, answering phone calls, assisting guests with questions regarding salon/spa services and products, booking appointments, checking the guest into the computer system and charging for services performed.
Position Requirements:
- Enthusiasm and possess excellent customer service skills
- Detail-oriented and ability to multi-task
- Efficient and productive in a fast-paced environment
- Enjoy working with people and possess a friendly and outgoing personality
- Excellent communication, listening and computer skills
- Team player
Duties and Responsibilities:
- Maintain a positive attitude and contribute toward a quality work environment
- Properly open and close spa each day according to Standard Operating Procedures
- Answer the phone promptly and use the guest’s name throughout the phone conversation
- Actively promote the salon/spa, treatments, services, and retail, as well as programs and promotions when available.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention
Job Type: Part-time
Pay: $10.00 - $11.00 per hour
Work Location: In person
Salary : $10 - $11