Front Desk Receptionist at Salon and Spa

Position: Full-Time Receptionist at Salon & Spa

Location: LANPHIER

Salary: $16.94–$18/hour

Job Type: Full-Time, Permanent (Not a short-term or temporary opportunity)

Join Our Luxury Salon & Spa Team at LANPHIER

Are you passionate about the beauty, wellness industry? Do you thrive in a fast-paced, team-driven environment? LANPHIER is seeking a dedicated and enthusiastic Full-Time Receptionist to join our renowned team.

Why Choose LANPHIER?

• A Leading Luxury Salon & Spa: Join an established, rapidly growing luxury salon and spa known for delivering exceptional services and premium products to our clients.
• Professional Development: We offer continuous learning opportunities, including in-salon classes, industry education, and professional growth programs to support your career advancement.
• Incentives & Rewards: Earn bonuses, commissions, and rewards for your top performance, celebrating your contributions to the team's success.
• Exclusive Employee Discounts: Enjoy special discounts on our premium salon and spa services, along with exclusive access to our high-quality products.
• Collaborative Team Environment: Work in a supportive, team-oriented culture that fosters collaboration, excellence, and a shared commitment to outstanding customer service.
• Comprehensive Benefits: We provide a 401(k) plan to help you secure your financial future.

What We're Looking For

• Reliability & Punctuality: Demonstrate consistent dependability, showing up on time and fulfilling your duties with responsibility.
• Weekend Availability: Flexibility to work weekends.
• Tech-Savvy: Experience with booking software is a plus, but a willingness to learn is essential.
• Quick Decision-Making: Ability to make effective, timely decisions in a dynamic and high-traffic environment.
• Positive Attitude & Motivation: Bring a can-do, goal-driven mindset to every task.
• Exceptional People Skills: Enjoy building meaningful relationships with both clients and team members.
• Effective Communication: Strong verbal and written communication skills to interact professionally with guests and colleagues.
• Industry Passion: A genuine interest in the beauty, wellness industries, with a desire to learn and grow.
• Attention to Detail: Ability to multitask while maintaining a focus on quality and accuracy.
• Receptive to Feedback: Open to direction and constructive criticism, with a commitment to continuous improvement.

Key Responsibilities

• Promote and Upsell: Actively promote and upsell salon products, services, and gift cards both in-person and through social media channels.
• Client Recommendations: Provide tailored product and service recommendations based on client needs and preferences.
• Booking Management: Respond promptly to online booking requests, phone inquiries, and emails to manage appointments efficiently.
• Client Interaction: Greet and welcome clients with a warm, professional demeanor, ensuring they feel valued and appreciated.
• Appointment Scheduling: Manage phone calls, schedule appointments, and handle payments quickly and accurately.
• Customer Service Excellence: Address client complaints and concerns professionally and courteously, ensuring satisfaction and retention.

Connect with Us

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If you are passionate about beauty and wellness and are ready to take the next step in your career, we encourage you to apply today. Join LANPHIER and be part of our continued success in delivering outstanding customer experiences.

Pay: $ $18.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Employee discount

Work Location: In person

Salary : $17 - $18