Guest Services Associate (Full time)

Job Summary
The Guest Services Associate (GSA) is the front desk staff that serves as the initial point of contact for all the guests, volunteers, and visitors to the Salina Rescue Mission (SRM). The GSA provides supervision and care for homeless men and all other guests that need assistance.

RESPONSIBILITIES:

· Perform daily operational duties of the Guest Services team, ensuring a hospitable, professional, and safe environment is provided for the guests.

· Provide high quality and compassionate service to all guests of the SRM.

· Provide coverage in the Hospitality Hub, assist with donations, and collaborate with Shelter Guest Ministers (SGM), department managers, volunteers, and the admin office.

· Operate and utilize the client database system (Apricot).

· Know, support, and uphold all policies and procedures of the SRM.

· Participate in devotional and chapel services.

· Transport guests in the Mission van when needed.

· Assist in the teaching and training of New Life Program (NLP) men in work readiness responsibilities.

· Coordinate with department managers to ensure that guest’s immediate needs as well as the buildings’ needs are being met.

· Willing to serve effectively wherever may be needed and as delegated by the Director of Guest Services, Chief Operating Officer and/or the Executive Pastor.

QUALIFICATIONS:

· Provide a clear Biblical testimony of a personal experience of receiving by faith Jesus Christ as Lord and Savior.

· Able to be , and in working with guests and other community partners.

· Live a drug free life, including abstaining from alcohol and smoking, while employed at the SRM.

· Demonstrate personal responsibility in the management of one’s life/family.

· Understand that the Salina Rescue Mission is a non-traditional church and see each staff member as ambassadors of the love of Jesus Christ within their role.

· Organize and keep good records.

· Have experience in utilizing computer programs such as MS Word, Excel, Outlook and be able to learn how to use other computer programs as needed.

· Resourceful in finding solutions to meet the needs of others.

· Able to maintain healthy boundaries working with guests.

· Able to learn, follow, and uphold all policies of the Salina Rescue Mission.

· Have a heart for serving the homeless population of our community.

EXPECTATIONS:

· There are three primary work shifts, as the facility is open 24 hours a day.

· Nights and Weekend shifts will be required as needed.

· Weekly hours 40-45 hours

· Pay: Full-time staff are paid hourly, with a rate based on experience ($17.00–$18.50 per hour).

BENEFITS:

· Health Insurance

· Paid Time Off

· Retirement Plan

· Life and Disability Insurance

· Onsite Meals Available

Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Work Location: In person

Salary : $17 - $19