Patient Services Assistant

Location: Salem Hospital, 665 Winter Street SE, Salem, Oregon 97301
Department: Patient Transport
Position Type: Full Time, 40 hours/week, Non-Exempt
Start time: Two-week schedule rotation: Week one: 6:00 pm – 4:30 am, Monday – Wednesday, Saturday; Week two: 6:00 pm – 4:30 am, Sunday, Wednesday – Friday

Your role with us

As a vital member of the health care team, you will ensure the safe and timely transport of patients throughout the hospital, supporting clinical staff and enhancing the patient experience. Your role combines compassionate, patient-centered care with close attention to safety protocols, equipment handling, and infection prevention. By providing efficient transport services and maintaining essential equipment, you play a key role in smooth hospital operations and patient comfort.

What you'll do

• Ensure the safe, timely, and accurate transport of patients to their destination via bed, stretcher, or wheelchair.
• Safely transfer patients from bed to stretcher or wheelchair and back.
• Alert nursing staff immediately to any signs of patient distress or equipment malfunction.

Required qualifications

• The right candidate will possess the ability to learn, understand and apply knowledge of basic transport concepts, infection control practices and proper body mechanics.
• Must be able to perform essential physical tasks such as walking, standing, lifting, bending, and reaching for extended periods, up to 10 hours per shift, with or without reasonable accommodation.

Additional information

• Basic Life Support (BLS) certification to be obtained within 90 days of hire.
• Two years of patient transport or patient care experience is preferred. Customer service experience may be considered in lieu of direct patient care.

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org