What are the responsibilities and job description for the Patient Account Representative position at Salem Clinic P C?
Join our team today! This role is perfect for someone who enjoys working with details, communicating with patient, and playing an important part in the overall healthcare experience.
Full-time position at:
Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301
Required Knowledge, Skills, Abilities:
- High School Diploma or equivalent.
- Organizational skills.
- Detail-oriented.
- Strong phone skills
- Strong computer skills.
- Communication skills – effective listening, writing, spelling, and reading skills.
- Basic computer skills.
- Telephone skills.
- Able to work as a team.
- Minimum 2 years experience in the business office with in the medical field
- Must be available to work flexible hours.
- Ability to handle cash and balance account receivable
Preferred Qualifications:
- Knowledge of medical terminology.
Essential Functions:
- Answer telephones promptly and courteously, identifying yourself and your department to the callers. Ability to forward callers appropriately, announcing your call to the receiver.
- Review private pay accounts for payment arrangements or for appropriate collection action.
- Review accounts for potential refunds.
- Review insurance denials and address claims with no response from insurance.
- Answer patient questions relating to their monthly statement.
- Verify and enter pertinent demographics, insurance coverage.
- Assign Primary Care Providers for new patient registration.
- Participates in departmental meeting and problem solving groups.
- Serve as a mentor to new staff and students as assigned.
- Performs other duties as requested.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
M-F, 8:00a-5:00p
40 hours/week
Salary : $20 - $26