Patient Account Representative - Part-time

Salem Clinic is seeking dedicated and detail-oriented professionals to join our Business Office team. This full-time role is ideal for individuals with strong communication skills, a knack for organization. If you're ready to grow your career with a respected, mission-driven healthcare organization that offers outstanding benefits, then we’d love to hear from you!

Part-time opening at:

Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301

Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):

• 401(k) retirement plan- 10% employer contribution
• 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account
• Life & Long-term Disability Insurance
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits
• Bilingual pay differential program (3% wage increase if qualified

Required Knowledge, Skills, Abilities:

• High School Diploma or equivalent.
• Organizational skills.
• Detail-oriented.
• Strong phone skills
• Strong computer skills.
• Communication skills – effective listening, writing, spelling, and reading skills.
• Basic computer skills.
• Telephone skills.
• Able to work as a team.
• Minimum 2 years experience in the business office with in the medical field
• Must be available to work flexible hours.
• Ability to handle cash and balance account receivable

Preferred Qualifications:

Essential Functions:

• Answer telephones promptly and courteously, identifying yourself and your department to the callers. Ability to forward callers appropriately, announcing your call to the receiver.
• Review private pay accounts for payment arrangements or for appropriate collection action.
• Review accounts for potential refunds.
• Review insurance denials and address claims with no response from insurance.
• Answer patient questions relating to their monthly statement.
• Verify and enter pertinent demographics, insurance coverage.
• Assign Primary Care Providers for new patient registration.
• Participates in departmental meeting and problem solving groups.
• Serve as a mentor to new staff and students as assigned.
• Performs other duties as requested.