What are the responsibilities and job description for the Medical Imaging Technology Specialist position at Salem Clinic P C?
Full time opening at:
Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301
Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):
- 401(k) retirement plan- 10% employer contribution
- 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
- Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
- Health Reimbursement Account
- Life & Long-term Disability Insurance
- Paid time off & Holiday pay
- Flexible Spending Account
- Athletic & Weight Management Club Credits
- Bilingual pay differential program (3% wage increase if qualified)
Job Summary/Position Objective: The Medical Imaging Technology Specialist supports the flow of imaging studies across Epic, PACS, and imaging devices. This role focuses on monitoring, troubleshooting, and resolving issues that prevent imaging orders, results, or images from moving correctly through the system. Working closely with Imaging, Radiology, and Epic analysts, this position helps prevent recurring errors, ensures clean study processing, and improves workflow efficiency between clinical and technical systems.
Required Knowledge, Skills, Abilities:
- Associate’s or Bachelor’s degree in IT, Healthcare, Informatics, or equivalent experience.
- Familiarity with imaging workflows and software.
- Basic understanding of DICOM or imaging study processes.
- Strong problem-solving and customer service skills.
- Ability to communicate effectively with both technical and clinical teams.
Preferred Qualifications:
- Experience with Epic, PACS, or imaging systems.
- Understanding of HL7, DICOM, and clinical application integration.
- Previous healthcare IT experience.
- Imaging Informatics certification or coursework is a plus.
- Radiant Proficiency in Epic, as appropriate, and as requested.
Essential Functions:
Imaging Study Flow & Error Resolution
- Monitor and work imaging-related error queues in Epic, PACS, and connected systems.
- Identify and resolve issues with orders, results, worklists, and image routing.
- Validate that imaging studies are properly ordered, completed, and flowing through the system.
- Perform basic troubleshooting of DICOM and workflow issues and escalate when needed.
Epic & PACS Integration Support
- Collaborate with Epic analysts to reduce recurring errors and improve upstream workflows.
- Verify that imaging orders match modality workflows and ensure studies reconcile correctly.
- Assist with patient/study clean-ups such as merges, corrections, and updates.
Application & User Support
- Provide day-to-day support to Imaging departments, radiologists, and technologists.
- Assist with access requests, onboarding, and basic user training.
- Document common issues, workflows, and solutions.
Workflow Improvement
- Partner with Imaging leadership to understand operational workflows and identify inefficiencies.
- Provide feedback to Epic and PACS teams to prevent common error patterns.
- Participate in small projects aimed at improving imaging study throughput.
System Maintenance & Coordination
- Assist in routine system checks to ensure images and orders are flowing normally.
- Coordinate with vendors or internal teams on simple fixes or ticket triage.
- Support testing for minor upgrades or changes that impact imaging workflows.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
M-F | 8-5
Salary : $24 - $30