Commercial Account Manager – Central US

Essential Functions:

• Create annual negotiated sales programs, presentations, and associated reports based on sales targets.
• Develop and manage sales databases for assigned customer groups and provide additional assistance locally as necessary. Manages and administers sales programs, presentations, and reports as needed.
• Continuously engage with customers face to face or by phone/email to prospect, advance, and close new business as well as grow the number of clients for AGRNA

• Design and deploy optimal solutions that are innovative, add value and meet current and future business requirements
• Act as the primary contact for commercial customers; Actively maintain open lines of communication between NSG and commercial customers to ensure that all of their needs are understood and addressed
• Develop and deliver formal presentations to internal and field teams including senior management and sales leadership
• Direct involvement in the implementation of any business wins in targeted markets through data collection from customer, providing data to supply chain, etc.
• Ensure completion and accuracy of lost sales, running sales reports, assisting with customer surveys, etc. related to incremental growth initiatives.
• Understand strategic and tactical market opportunities, employ appropriate methodologies to analyze data and provide insights and recommendations as it relates to customer growth
• Ensures timely administration and distribution of daily, weekly and monthly reports
• Responds to internal and external customer needs and complaints in a timely manner
• Drive multiple complex projects, balancing between short-term and long-term objectives and managing the projects within budget and timelines
• Research and provide data for customer interaction/visits

• Assists in maintenance of customer accounts, account set up, and development of customer profiles when necessary
• Collaborates with AGR credit department in the timely collection of receivables, reconciliation of customer statements, CDA’s, deductions, etc.
• Assists management with eCommerce activities through customer and employee education, and customer needs assessment.
• Contribute to the NSG Group ‘one-team’ environment by always promoting teamwork and positive local working environment.
• Obligated to keep confidential any information that pertains to customers and competitors.
• Complies with all safety policies and procedures.
• Performs other related duties as assigned by management.

Qualifications Required:

• Bachelor’s Degree in Marketing / Management / Business / Finance related field; without degree 5 years of sales experience

• Demonstrates excellent negotiation skills

• Demonstrates critical thinking as well as analytical and problem-solving skills
• Demonstrates ability to communicate complex issues in a simple, yet compelling fashion to a wide range of stakeholders
• Builds strong relationships with peers and cross functional teams to enable higher performance
• Ability to professionally handle sensitive, confidential, and basic financial information
• Team-oriented with excellent communication and customer service skills
• Ability to work independently and highly efficient at multi-tasking
• Excellent organizational skills and detail-oriented
• Professional and friendly demeanor
• Advanced knowledge of all Microsoft Office applications
• Ability to travel up to 30-50% based on business need
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Other Desired:

• SAP Working Knowledge

We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance.

NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply.  Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability or national origin.  Applicants have the option to confidentially self-identify or not self-identify when applying.