What are the responsibilities and job description for the Commercial Account Manager position at Bane-Welker Equipment, LLC?
The Commercial Account Manager achieves sales targets by finding new clients, building relationships, and using successful sales processes. The goal is to increase sales volume and promote teamwork and customer satisfaction. The position requires staying up-to-date on product and industry knowledge and collaborating with others for a seamless customer experience.
Principal Responsibilities:
- Set and achieve targeted and agreed-upon sales goals (volume and gross margins) to attain new and repeat clients in ways aligned with departmental objectives.
- Actively seek, identify and obtain new prospects and increased opportunity with existing prospects in ways that lead to increased sales.
- Effectively follow successful sales processes that ensures the account has excellent buying experience, including the timely completion of all paperwork and after sales follow-up activities.
- Set and monitor progress toward agreed-upon sales goals and manage/prioritize work to achieve progress toward yearly, monthly, weekly and daily sales goals against key performance indicators.
- Build and maintain positive account relationships to strengthen loyalty, partnership, and company reputation.
- Successfully partner with and consult strategic accounts in a way that leads to sustainable repeat business, including in-process, current, future, and past clients.
- Proactively support and work with other employees, departments and/or locations to give the account a seamless experience in ways that promote teamwork and increase overall customer support and partnership satisfaction.
- Continually improve personal selling capabilities to respond to customer needs more effectively.
- Develop and maintain a high level of product, market, and industry knowledge.
- Continually learn and apply new selling skills, strategies, and techniques daily, monthly and yearly.
Requirements of Position:
- Excellent communication skills, both verbal and written, can effectively communicate technical information to customers, salespeople, and other stakeholders.
- Experience in using successful sales processes, such as prospecting, needs analysis, closing, and post-sale follow-up.
- Strong organizational and time-management skills are crucial to managing and prioritizing work and achieving progress toward sales goals.
- Strong problem-solving skills with the ability to think critically and creatively to identify and resolve issues.
- Ability to demonstrate the guiding principles of Bane-Welker.
- Proficient in Microsoft Office Suite, with the ability to learn and utilize new software and technology.
- Travel required, must have a valid driver’s license.
Bane-Welker Equipment reserves the right to modify, interpret or apply this job description in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. Employees are required to perform any other functions or duties assigned to them by management. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. Listed are just some of the additional requirements: sitting, standing, climbing, lifting, grasping, reaching, stooping, and crouching, speaking, listening and motor coordination skills.