What are the responsibilities and job description for the Referral Specialist position at Saint Joseph Health System (Indiana)?
Location: Ear, Nose & Throat
Status: Full Time- 40 hours
Why Saint Joseph Health System?
At Saint Joseph Health System, our values guide every decision we make. We honor our mission to care for every individual who needs us by investing in our people, our technology, and our capabilities. This commitment enables us to deliver exceptional, high‑quality care across our communities.
What We Offer
Tuition reimbursement for all full-time and part-time colleagues, beginning on the first day of employment
100% employer-paid tuition for the ASN-to-BSN program (paid directly to our learning partner)
Comprehensive benefits starting day one (Medical, Dental, Vision, PTO, Life Insurance, STD/LTD, and more)
Retirement savings plan with employer match
Generous paid time off program plus 7 paid holidays
No mandatory overtime
Employee referral incentive program
State-of-the-art equipment, unlimited CEUs, and a supportive team environment
JOB SUMMARY
Performs clerical, reception, scheduling and patient financial account functions. Assists in coordinating primary health care services to a large outpatient client population. Retrieves, reviews and assigns and/or distributes all referrals/faxes. Verifies eligibility and status of referrals when appropriate for the physician office and/or member.
JOB SPECIFICATIONS AND CORE COMPETENCIES
Education: High school graduate or equivalent is preferred. Previous training in general medical office skills and procedures. Proficient and knowledgeable of medical terminology.
Experience: One to two year's experience is preferred. Recent physician office, hospital business office or background in claims or customer service required. Computer proficient and appropriate telephone etiquette skills required.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.