What are the responsibilities and job description for the Admitting Supervisor position at Saint John Hospital?
Overview
Shifts Available: Days
Employment Type: Full-Time
Hours: 8-hour – 8:00am to 4:00pm (Some weekends will be required)
Location: Saint John Hospital – Leavenworth, KS
We are seeking an Admitting Supervisor, sometimes referred to as a Patient Access Supervisor or Hospital Registration Supervisor. The Admitting Supervisor is responsible for supporting the daily operations of the Admitting department and ensuring patients receive efficient, accurate, and welcoming registration experience. This role supervises staff involved in patient admissions, registration, insurance verification, and related patient access functions.
Responsibilities
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Shifts Available: Days
Employment Type: Full-Time
Hours: 8-hour – 8:00am to 4:00pm (Some weekends will be required)
Location: Saint John Hospital – Leavenworth, KS
We are seeking an Admitting Supervisor, sometimes referred to as a Patient Access Supervisor or Hospital Registration Supervisor. The Admitting Supervisor is responsible for supporting the daily operations of the Admitting department and ensuring patients receive efficient, accurate, and welcoming registration experience. This role supervises staff involved in patient admissions, registration, insurance verification, and related patient access functions.
Responsibilities
- The Admitting Supervisor works closely with the Admitting Director or Manager to oversee daily department operations and functions. This role helps ensure patient, family, and physician satisfaction while providing direct supervision and support to staff throughout all areas of the Admitting department.
- Supervise and coordinate the daily activities of Admitting staff, ensuring efficient workflow, appropriate staffing coverage, and timely processing of patient registrations and admissions
- Oversee patient registration, insurance verification, pre-admission, and admission processes to ensure information is accurate, complete, and compliant with hospital policies and regulatory requirements
- Work closely with clinical departments, physicians, and hospital staff to support smooth patient admissions and transitions while maintaining effective communication between departments
- Train, coach, and provide ongoing support to Admitting staff, addressing performance concerns and helping maintain high standards of accuracy, professionalism, and patient service
- Promote excellent customer service and maintain positive working relationships with patients, families, physicians, clinical staff, and other hospital departments
- High school diploma or equivalent required (effective 4/1/14 for all new hires)
- One to two years experience as a supervisor in the Admitting areas of an acute care facility preferred
- Preferred Skills and Abilities: Must be able to demonstrate understanding of and ability to interpret third party payer principles and terms and COBRA laws. Strong organizational skills required for effective communication with patients, physicians, public, staff and administrations. Must be able to work in fast paced environment with frequent interruptions
- Knowledge of medical terminology preferred
- Effective written, verbal communication, and interpersonal skills
- Ability to multi-task, prioritize needs to meet required timelines
- Analytical and problem-solving skills
- Customer Services experience required
- Health, dental, and vision insurance options
- Paid vacation, sick time and holidays
- Bereavement leave, FMLA and other leave options
- Employer 401K options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf