Quality & Process Control Manager

About Us

If you want to reshape the world and discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.

We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.

The Role

The Aerospace Quality & Process Control Manager, located in Ravenna, Ohio, will be accountable to ensure the Quality Management System (QMS) is implemented per requirements and to report areas of concern to Management. The Quality & Process Control Manager will be expected to ensure the plant remains in full compliance with regulatory and ISO requirements as they pertain to the plant, customer specifications, and corporate quality policies. The Quality & Process Control Manager will also be responsible for identification and implementation of projects to reduce waste and improvement processes through WCM methodologies.

Essential Duties

• Oversee implementation and compliance of the site Quality Management System (QMS) with corporate policies, regulations, and industry standards.
• Manage document control, change management, supplier quality, audits, risk management, and training programs.
• Lead root cause analysis and corrective/preventive actions (CAPA), ensuring timely resolution of issues.
• Oversee product/material testing and approve quality control (QC) results.
• Lead and develop the Quality Assurance and Quality Engineering teams.
• Set daily priorities, monitor performance, and drive continuous improvement initiatives.
• Build a strong, collaborative team culture focused on quality, accountability, and professional growth.
• Directly manage 2 salaried and 6–10 hourly employees.
• Provide coaching, mentorship, and development opportunities to direct reports.
• Take ownership of the facility QMS and ensure compliance and continuous improvement.
• Inspire buy-in across the organization for quality standards and improvements.
• Act as a problem-solver and visionary, setting goals for the Quality Department and executing against milestones.
• Manage customer quality interactions, including audits, corrective actions, and quality agreements.
• Partner across departments to resolve quality issues and ensure customer requirements are met.

Requirements

• Bachelor's degree Engineering, Operations or equivalent
• 5 years’ experience as part of a quality organization in a highly regulated industry (preferably aerospace).
• 5 years’ experience managing, growing, and developing direct reports.
• Strong knowledge of quality standards ISO9001 and/or AS9100 is preferred.
• Demonstrated understanding of LEAN manufacturing concepts
• Strong project managements skills

Saint-Gobain’s innovations touch almost every major industry around the world, moving us forward, making meaningful connections, and inspiring us to go beyond the impossible. Within Mobility, our teams design and engineer critical, high-performance materials and proven solutions – most in challenging conditions and core systems that play an important part of our daily lives – as we drive to work or with family, fly on an airplane to explore the world, process samples for medical research, build a better rocket to go as far as we can in outer space; and dive deep under the sea to power our world.

We are driven to collaborate with our customers and communities to improve and engineer the world of tomorrow! Our team members recognize that we all create the environment for people to succeed, with a culture built on respect, open and honest communication, and honoring our commitments to our customers and each other. And at the heart of our culture, we’ve learned working together makes good ideas, great ones.

With a legacy dating back more than 350 years, Saint-Gobain offers employees the stability and security of a leading Global 500 corporation while operating like multiple small and agile start-ups, where entrepreneurial spirit, pioneering teamwork, and bold, forward-thinking ideas pave new paths.

Every team member is encouraged to develop and leverage their unique expertise and strengths to make the greatest impact on the company and our end users. At Saint-Gobain, you’re empowered and equipped with countless opportunities and resources for professional development. You will find the support you need to create a vision and roadmap for your career, and make that vision a reality.