Sales Operations Specialist

What's the job?

**This is a hybrid role with 2-3 days a week expected in our Malvern Headquarters**

The main purpose of the Sales Operations Specialist role is to streamline and enhance the sales department's productivity for CertainTeed's roofing and siding businesses. This includes four critical functions Strategy, Performance, Technology and Operations, highlighted by tasks such as territory planning, data analysis and reporting, compensation system management, sales process optimization and training.

This job role encompasses several essential functions:

Strategy (25%):

Contribute to strategic initiatives in Sales and Marketing for Roofing and Siding Groups.

Collaborate on setting sales objectives and territory planning.

Evaluate and implement sales technologies to enhance productivity.

Conduct data analysis for informed decision-making and sales forecasting.

Identify and implement enhancements in the sales process for efficiency.

Performance (25%):

Develop processes for lead and opportunity management.

Assist in designing compensation plans aligned with organizational goals.

Promote established sales best practices for team performance.

Monitor KPIs and offer insights for improvement.

Technology (25%):

Lead CRM system adoption and customization for streamlined sales processes.

Integrate applications and tools to optimize the sales tech stack.

Implement communication strategies and automation solutions.

Operations (25%):

Manage a knowledge base for critical sales information.

Enhance training content and oversee contract management.

Gather market intelligence for strategic decision-making.

Participate in onboarding to ensure new hires' success.

This role involves strategic contributions to sales and marketing, process optimization, technology utilization, and operational management across various aspects of the sales function.

The Sales Operations Specialist role encompasses a high degree of complexity due to its involvement in multiple facets of sales organization. This includes managing intricate CRM systems, overseeing diverse sales processes, and supporting a large and dynamic sales force.

What do you bring?

Bachelor's degree preferred - Business Administration, Sales, Marketing, or a related discipline

5 years progressive experience - Sale operations, sales, customer service and/or marketing

Why work for us?

Through the responsible development of innovative and sustainable building products,CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world's largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.www.certainteed.com

What are our perks?

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees' wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $79,500 to $123,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 10% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $87,400 to $135,800. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of "U.S. Person" at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).