Quality Coordinator

Overview

Saint Francis Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Saint Francis Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The individual in this position assists with the implementation of Quality / Performance Improvement objectives and has a significant role in ensuring accurate and compliant evidence-based measure documentation and in reporting quality-of-care outcomes.

Responsibilities

• Tracking, trending, and analyzing data to identify and improve processes related to Quality / Performance Improvement programs.
• Makes daily rounds on nursing units and identifies areas of opportunity to improve patient outcomes.
• Generates reports, spreadsheets, charts, and presentations as needed to assist in the Quality / Performance Improvement efforts.
• Actively supports ongoing Joint Commission preparation including participation in the Joint Commission Survey Ready Team, unit-based audits, record reviews, and tracers in the coordination of and participation in mock surveys.
• Performs related duties as required

Qualifications

• Required:
  • Education: Bachelor’s degree inpatient care related field
  • Experience: 3 years experience in healthcare or quality management

Organization Description

Saint Francis Hospital-Memphis is a 479-bed full-service hospital located at 5959 Park Avenue in Memphis, TN.Offering a wide array of medical services, Saint Francis is noted for its many Centers of Excellence, including its Center for Surgical Weight Loss, Joint & Spine Center, Heart & Vascular Center, Chest Pain Emergency Center, and Surgical Services including its Center for Robotic Surgery, Diabetes Center, and Cancer Center.The hospital has been recognized for excellence of care by United Healthcare, CIGNA, Blue Cross/Blue Shield, and Aetna. Saint Francis Hospital serves as an academic training site for University of Tennessee Surgical, Family Practice, and Psychiatric Residents. The hospital is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nations oldest and largest hospital accreditation agency. At Saint Francis Healthcare, you can grow your career skills and be a vital member of our team where we strive to be No. 1 in quality, safety and service excellence. Join our team!

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