What are the responsibilities and job description for the Technical Service Engineer - Packaging Machinery position at Saige Partners LLC?
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Contact Brett Campbell at bcampbell@saigepartners.com or 319-224-0819, you can also schedule an appointment at https : / / calendly.com / bcampbell-saigepartners to learn more about this opportunity!
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Technical Service Engineer - Packaging Machinery
This position can be based out of most U.S. locations.)
Join Our Client – A Leader in Sustainable Packaging Solutions
Our client creates the paper cup that holds your morning coffee, the carrier that transports your favorite craft beer, and the microwave tray that heats your gourmet meal. As one of the largest manufacturers of paperboard and paper-based packaging , they partner with some of the world’s most recognized brands in food, beverage, food service, household, personal care, and pet products .
With over 25,000 employees across 130 locations worldwide , they are committed to environmental responsibility . They offer industry-leading compensation and benefits to reward the talented individuals who contribute to their success.
If you’re looking to be part of a dynamic, forward-thinking company, we’d love to hear from you.
As a Technical Service Engineer , you will play a key role in providing packaging machinery technical support , including troubleshooting, repairs, and customer support at beverage production plants. You may also assist with machinery assembly, electrical programming, testing, and development at Our Client’s manufacturing locations.
Key Responsibilities :
- Travel 80%-90% (domestic and international), sometimes on short notice. Occasional on-call, weekend, or overtime work required (~1500 direct hours annually).
- Maintain a professional and customer-focused demeanor while representing Our Client in customer facilities and during travel.
- Apply expertise in packaging machinery and carton technology for installation, startup, troubleshooting, and repair of electrical and mechanical systems.
- Ensure line integration and seamless operation between machinery and production lines.
- Read and interpret technical drawings, pneumatic schematics, and electrical schematics ; create sketches and modifications for part fabrication.
- Build strong customer relationships by proactively addressing concerns and improving their experience with Our Client’s machinery.
- Participate in customer factory acceptance tests, operator training, and product evaluations at both manufacturing and customer locations.
- Support the development of training programs and technical manuals , recommending improvements for safety, operation, and maintenance documentation.
- Collaborate closely with Engineering and customer teams to resolve machinery issues, develop product improvements, and enhance machine performance.
- Ensure compliance with engineering change procedures and maintain proper documentation.
- Manage and submit expense reports, service reports, and travel expenses in a timely manner.
- Adhere to OSHA safety training requirements and all company / customer safety policies.
- Perform other duties as assigned.
Qualifications & Skills :
Why Join Our Client?
PLC, Servo Drive, and integration programming (Siemens, Rockwell, Allen-Bradley).
