What are the responsibilities and job description for the Manager, Revenue Management position at Saia Inc.?
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Develops system improvements, communicates impacts to relevant stakeholders, and manages training within traffic and related departments.
Major Tasks And Responsibilities
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Develops system improvements, communicates impacts to relevant stakeholders, and manages training within traffic and related departments.
Major Tasks And Responsibilities
- Leads the General Rate Increase with cross-functional departments, oversees testing, and audits post-implementation for accuracy.
- Develops processes based on system requirements to automate customer rate management.
- Adjusts staffing needs daily, reallocating cross-trained clerks as required to manage workload efficiently.
- Monitors productivity of clerks, providing feedback to ensure departmental performance meets or exceeds standards.
- Defines targets and ensures compliance for the quoting call abandonment rate.
- Oversees and assigns resources for testing and implementing system changes, ensuring post-implementation accuracy in billing and rating.
- Analyzes revenue adjustment root causes and implements action plans to minimize future adjustments.
- Partners with auditors to review and improve revenue management controls.
- Bachelor’s degree in business, finance, accounting, or a related field.
- 5 years of traffic or rating experience.
- Knowledge of bill entry and rating processes.
- Proficiency in Microsoft Office.
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.