Vendor Manager

Job Description

We have an exciting opportunity for a Vendor Manager that will be responsible for managing the day-to-day operations of our Tax Forms and strategic E-commerce retail support partners. This position will explore, drive, and execute new strategic revenue growth and partnership opportunities.

Key Responsibilities

Key Responsibilities

• Support the day-to-day operations of the Tax Forms business, ensuring operational efficiency and execution excellence.
• Assist with contract management activities, including contract reviews, amendments, updates, and escalation of complex negotiations as needed.
• Prepare operational reporting, analyze business data, and provide insights to support program optimization and performance improvement initiatives.
  
  

Partner with the broader E-commerce organization on key initiatives, cross-functional projects, and strategic business priorities.

Support the day-to-day operations of strategic vendors that support our E-commerce and Retail Operations, ensuring operational efficiency and execution excellence.

• Support customer issue resolution efforts, ensuring timely escalation and management of high-impact concerns.
• Identify and support strategic growth opportunities to enhance business performance and customer experience.
  
  

Coordinate and facilitate virtual Microsoft Teams meetings, as well as formal onsite Quarterly Business Reviews (QBRs).

• Ensure all communications, deliverables, and operational activities remain aligned with Sage brand standards and compliance requirements.
  
  

Required Skills & Experience

• Strong analytical and problem-solving capabilities with the ability to interpret data and drive actionable insights.
• Highly detail-oriented with strong organizational and execution skills.
• Customer-focused mindset with a commitment to delivering a positive client and stakeholder experience.
• Strong communication and presentation skills, including confidence presenting and facilitating discussions in virtual and in-person environments.
• Foundational understanding of Finance processes, including Accounts Payable (AP), Accounts Receivable (AR), and sourcing/procurement practices.
• Experience managing or supporting projects in a fast-paced, cross-functional environment.
• Ability to think strategically and proactively identify opportunities for improvement and growth.
• Demonstrated ability to collaborate effectively across teams and build strong working relationships.
• Experience with SAP and Salesforce is preferred.
• Experience with Adobe Workfront is a plus.
• Proficiency with Microsoft Teams and Microsoft Office Suite required.
  
  

Perks? We have plenty.

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings
  
  

Dig deeper about who we are:

Who is Sage: https://www.sage.com/en-us/company/about-sage/

Life at Sage: https://www.sage.com/en-us/company/careers/

Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be

How we make a difference: https://www.sage.com/en-us/company/sage-foundation/

Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/