Talent Manager

General Info on SAGE:

SAGE is the country’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ ) older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ older people and their caregivers, advocates for public policy changes that address the needs of LGBTQ older people, provides education and technical assistance for aging providers and LGBTQ organizations through its National Resource Center on LGBTQ Aging, and cultural competence training through SAGECare. SAGE supports a growing network of 70 SAGECollab Partners across the country.

What we need:

This is a NEW role for SAGE in our evolving Human Resources department, and an exciting time to join us. We are looking for a Talent Manager to lead and oversee talent acquisition and onboarding, employee relations, performance management, organizational learning and development, employee engagement, and diversity, equity, and inclusion (DEI) initiatives. This role is responsible for ensuring an efficient and inclusive hiring process, fostering a positive employee experience, supporting the mitigation of organizational risk, and supporting organizational growth through strategic human resources management. The Talent Manager will collaborate with leadership to develop and implement policies, programs, and practices that align with and advance SAGE’s goals, culture, and values.

Who we need

This position will require someone who is committed to SAGE’s mission and core values, will bring significant human resources experience and a customer service orientation, and has a passion for and track record of supporting effective people management. The Talent Manager should have strong interpersonal and communication skills and lead with compassion and equity. They should be a proactive and empathetic HR leader who can lead multiple initiatives and programs simultaneously and is dedicated to building a positive and inclusive environment that supports the growth and success of both employees and SAGE. They should be interested in and have experience with developing and driving initiatives from scratch!

This position will report to the Managing Director of Human Resources and work alongside two other colleagues within the Human Resources department.

The responsibilities:

Ø Talent Acquisition: Lead talent acquisition strategies, streamline processes, and ensure diversity and quality in hiring. Manage recruitment partnerships, budgets, and candidate pipeline. Develop job descriptions, interview strategies, and ensure compliance with employment laws. Track key recruitment metrics and build SAGE’s employer brand.

Ø Onboarding and Offboarding: Oversee onboarding and offboarding logistics (completed by HR Coordinator), ensuring a seamless process and supporting new hire development plans. Manage workforce planning for offboarding and departures.

Ø Employee Relations: Guide conflict resolution, performance issues, and workplace policies. Ensure legal compliance and manage sensitive employee relations issues, including investigations and union negotiations. Develop proactive policies to prevent misconduct and lead related training.

Ø Performance Management: Build and improve performance management processes, collect annual reviews, and guide goal setting and multi-directional feedback. Address performance issues and support managers in delivering disciplinary actions. Analyze performance trends and provide recommendations to leadership.

Ø Learning & Development: Identify training needs and develop a strategy aligned with organizational goals. Manage professional development budgets, training libraries, and e-learning modules. Support leadership development, succession planning, and employee growth.

Ø Employee Engagement: Collaborate with the Managing Director of HR to assess employee satisfaction and implement action plans based on surveys. Develop initiatives and make recommendations to improve satisfaction, retention, and performance. Oversee recognition programs and promote employee wellness, employee connectedness, and a positive work environment. Partner with senior leadership to ensure that the company's mission, vision, and values are clearly communicated and reflected in day-to-day operations and employee experiences.

Ø Diversity, Equity, and Inclusion: Work closely with the Managing Director of HR to assess needs, develop and implement DEI initiatives, track diversity metrics, and identify and orchestrate training opportunities.

Ø General HR Management: Continuously evaluate and improve HR processes to enhance employee experience. Serve as backup for the Managing Director of HR and contribute to overall HR strategy.

While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have *all* the “need-to-haves!”

Need-to-haves:

Ø Passion for SAGE’s mission and knowledge about and comfort working with diverse LGBTQ and TGNCNB communities.

Ø 5 years of professional experience in HR manager, business partner, or related roles with experience in talent management, performance, and employee relations.

Ø Strong knowledge of HR best practices, employment laws, and DEI principles.

Ø Proven ability to coach and support supervisors, both new and experienced.

Ø Commitment to enhancing the employee experience through exceptional service and support.

Ø Excellent verbal and written communication skills, with a compassionate and diplomatic approach to sensitive situations.

Ø Approachable and skilled in building strong relationships across organizational levels to drive results.

Ø Ability to implement and sustain new initiatives, processes, and policies with a focus on continuous improvement.  

Ø Self-starter who thrives in ambiguous environments, taking initiative and ownership of projects.

Ø Strong project management skills and the ability to collaborate effectively with stakeholders.

Ø Sound judgment, discreet, and capable of maintaining confidentiality.

Ø Proficient in MS office, SharePoint, OneDrive and other similar applications.

Nice-to-haves:

Ø Degree in human relations management, business administration, or similar field

Ø HR certification and training (broadly speaking)

Ø Experience working within a non-profit organization

Ø Experience working with unions

Ø Experience nurturing a positive, connected, and resilient onsite, hybrid, and remote work environment

Ø Experience in supervision and management, creating and developing a team

Ø Ability to use metrics and analytics to provide decision-making insight and guidance

Ø Strong facilitation skills and comfort speaking to large groups of staff for announcements/trainings 

What we offer

Ø The status: This is a permanent, full-time, regular, exempt position

Ø The location and work schedule: ~35 hours per week, M-F 9:30-5:30 and will be required to work in-person at SAGE’s NY headquarters at least once per week, with very occasional travel required to other SAGE locations in NY

Ø The salary range: $80,000-$85,000

Ø The benefits: SAGE offers a rich benefits package including:

o  Three medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premiums subsidies

o  An annually funded HRA (of up to $5k) for gender affirming care not covered by medical insurance

o  Dental and Vision insurance with premium subsidies

o  A safe harbor 401(k) plan with a match from SAGE of up to 5%

o  Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)

o  100% SAGE-paid family and medical leave for up to 12 weeks

o  Sabbatical leave for very tenured staff

o  100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents

o  Medical and dependent care FSA and transit pre-tax benefits

o  An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues

o  A really terrific team! An opportunity to build from the ground up and make significant positive impact on SAGE staff and culture! A chance to support the LGBTQ community and be a part of an organization doing vital work!

Are you interested? (We hope so!) – Please apply through our careers page: https://www.sageusa.org/about-us/careers/. Don’t forget to include both your resume and a cover letter describing your interest in working with us and what you’d bring to the role!

Got questions?: Email careers@sageusa.org with questions about the application process.

Just a reminder:

SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.