What are the responsibilities and job description for the Sales Readiness & Fusion Enablement Manager – Sage 50 - US position at Sage?
Job Description
The Sales Readiness & Fusion Enablement Manager is a hands-on, execution-focused role responsible for improving the effectiveness, accuracy, and revenue impact of all Sage 50 sales colleagues based in Lawrenceville, GA.
This role spends time daily in the sales bullpen, working side-by-side with sellers to provide real-time coaching, close skill and process gaps, and ensure precise execution—especially within Fusion, the most critical system used by the Sage 50 sales organization. Errors in Fusion have an immediate and direct negative impact on sales revenue, making system mastery and behavior correction the top priority of this role.
The role directly facilitates training and coaching and also orchestrates Subject Matter Experts (SMEs) as needed. This is not a people-leader role and does not own enablement platforms, but it is a high-visibility, high-impact role that directly supports seller success and revenue integrity.
Daily In-Bullpen Coaching & Seller Support
The Sales Readiness & Fusion Enablement Manager is a hands-on, execution-focused role responsible for improving the effectiveness, accuracy, and revenue impact of all Sage 50 sales colleagues based in Lawrenceville, GA.
This role spends time daily in the sales bullpen, working side-by-side with sellers to provide real-time coaching, close skill and process gaps, and ensure precise execution—especially within Fusion, the most critical system used by the Sage 50 sales organization. Errors in Fusion have an immediate and direct negative impact on sales revenue, making system mastery and behavior correction the top priority of this role.
The role directly facilitates training and coaching and also orchestrates Subject Matter Experts (SMEs) as needed. This is not a people-leader role and does not own enablement platforms, but it is a high-visibility, high-impact role that directly supports seller success and revenue integrity.
Daily In-Bullpen Coaching & Seller Support
- Spend a significant portion of each day physically present in the Sage 50 sales bullpen in Lawrenceville.
- Observe live seller activity, including calls, deal execution, and system usage.
- Provide real-time coaching and corrective guidance to reinforce correct selling behaviors, processes, and systems execution.
- Act as a trusted, on-the-floor support partner for sellers — accelerating confidence and competence.
- Serve as the primary trainer and coach for Fusion for Sage 50 sellers.
- Ensure sellers understand not just how to use Fusion, but why correct usage is critical to:
- Revenue accuracy
- Forecasting
- Deal progression
- Downstream business processes
- Identify recurring Fusion errors and intervene quickly with targeted coaching.
- Prevent revenue leakage by reinforcing right-first-time execution in Fusion.
- Escalate systemic issues and partner with Sales Ops or SMEs where deeper expertise is required.
- Listen to recorded sales calls and review seller activity to identify gaps in:
- Sales skills and conversation execution
- Process adherence
- Fusion and related system usage
- Deliver practical, applied coaching to close gaps quickly — prioritizing seller execution over theory.
- Reinforce onboarding and post-onboarding learning through repetition, observation, and correction.
- Provide frontline sales leaders with clear, objective “skills report cards” on Sage 50 sellers, including:
- Core strengths
- Skill or system risk areas
- Priority coaching focus areas
- Identify patterns across the team to inform additional training or process reinforcement.
- Enable managers to focus their coaching time on the skills that will move results fastest.
- Directly facilitate training sessions, coaching sessions, and skill reinforcement workshops as needed.
- Orchestrate and coordinate Subject Matter Experts (SMEs) for deeper or specialized topics.
- Provide real-world feedback to Enablement, Sales Ops, and Product on where sellers struggle most in execution.
- Highly hands-on and seller-facing
- Focused on execution, accuracy, and revenue protection
- A daily presence in the sales bullpen
- A trusted coach and execution expert
- Experience in sales enablement, sales readiness, sales training, or frontline sales coaching.
- Strong understanding of sales motions, pipeline management, and system-driven selling behaviors.
- Proven ability to coach sellers in real time and translate complex processes into simple actions.
- Strong call coaching and execution diagnostics skills.
- High attention to detail and comfort enforcing accuracy where mistakes carry revenue impact.
- Ability to influence without authority and partner closely with frontline sales leaders.
- Excellent communication skills — clear, direct, and practical.
- Experience supporting or selling SMB accounting or financial software (e.g., Sage 50, Sage, QuickBooks).
- Background working closely with sales systems that materially impact revenue.
- Comfort working in an onsite, fast-paced sales floor environment.
- Reduction in Fusion-related errors that impact revenue
- Improved consistency and accuracy of seller system usage
- Faster correction of skill and process gaps
- Actionable, trusted skills feedback provided to frontline leaders
- Visible improvement in seller execution and confidence