House Manager / Family Assistant

Location: Palo Alto, CA 94301

Employment Type: Part-Time, 20–25 hours per week

Proposed Schedule: Flexible 3-5 days per week between Mon-Sat

Compensation: $40–$50 per hour

Start Date: ASAP

Requirements

• Maintain a smoke-free environment
• Reliable transportation
• Comfortable with dogs

About Our Family

We are a busy household with three young children and a lively family rhythm throughout the day. Both of us run our own professional endeavors and primarily work from home, which means our household has a steady flow of work responsibilities, children’s activities, and staff coordination throughout the day. While life can feel full and dynamic, we value a calm, organized environment and strive to maintain a home that feels peaceful and well-run, without unnecessary interruptions to the daily flow.

Family time is very important to us, whether that means supporting our children’s activities, decorating for holidays, or simply spending time together at home. We also travel frequently and maintain several nearby properties used for family gatherings or guests. With multiple spaces and moving pieces to manage, thoughtful coordination and consistent upkeep are essential.

We place a high value on organization, clear systems, and proactive support that helps keep daily life running smoothly. Our goal is to create an environment where our household operates seamlessly so we can spend more meaningful time with our children and focus less on the logistics of household management.

Discretion and professionalism are extremely important to us. We hope to create a smoothly functioning home where responsibilities are handled quietly, efficiently, and thoughtfully behind the scenes.

What We’re Looking For

We are looking for a warm, organized, and highly reliable professional who enjoys supporting a busy household and takes pride in keeping a home running smoothly. The ideal candidate is proactive, self-managed, and able to see what needs attention without constant direction. Taking initiative while communicating clearly and following established systems is essential. We are looking for someone who is detail-oriented, dependable, and comfortable working in a home where the family may be present throughout the day.

This role is best suited for someone who enjoys being a steady, supportive presence behind the scenes, helping a busy household run smoothly without needing constant direction. Calm, discreet, and focused on getting things done without needing constant direction, the ideal person will be comfortable asking questions early to learn the household’s systems and preferences with the goal of owning tasks, acting independently and working autonomously.

We’re looking for someone who is:

• Self-managed and able to see what needs to be done
• Proactive and takes initiative
• Warm and personable
• Organized and reliable
• Punctual
• Strong in communication
• Trustworthy and discreet
• Interested in growing with the family over time

Core Responsibilities

Household Maintenance & Organization

• Maintain household organization systems (closets, storage, pantry, toys)
• Reset and tidy rooms daily; maintain overall neatness, ensure home is prepped for cleaning services
• Prepare for family events, holidays, and guest stays
• Prepare and coordinate donation drop offs and pick ups
• Support packing/unpacking for travel
• Supervise or coordinate with service providers/vendors (e.g., handymen, cleaners, landscapers)
• Load/unload dishwasher, wipe surfaces, vacuum high traffic areas

Inventory & Errands

• Track and restock pantry, fridge, toiletries, household supplies
• Create and manage running household supply lists
• Coordinate and manage household orders (Amazon, Costco, Target, etc.)
• Run errands: grocery shopping, returns, dry cleaning, gift shopping
• Handle package pickup, mail sorting, and deliveries

Laundry & Linen Care

• Wash, dry, fold, and organize family laundry (e.g., clothing, bedding, towels)
• Manage linens: refresh towels, restock essentials
• Keep laundry areas stocked with supplies and well organized

Pet Care

• Occasionally feed and walk dogs
• Keep pet supplies stocked and organized

Family Support

• Provide occasional back-up support for child-related needs when appropriate

Vehicle Management

• Ensure the family vehicle remains clean and organized

Vendor & Property Oversight

• Schedule and supervise service providers (cleaners, contractors, landscapers)
• Research and coordinate repairs, maintenance, and quotes
• Manage routine upkeep across multiple properties
• Oversee outdoor spaces and seasonal maintenance needs
• Serve as primary contact for vendors

Estate-Level Oversight

• Manage multiple properties and ensure readiness for family or guest use
• Oversee property-specific systems (e.g., HVAC, security, pool maintenance)

Deep Cleaning & Special Projects

• Tackle occasional deep cleans (fridge, oven, baseboards, steam cleaning etc.)
• Maintain and refresh specific zones (entryways, garage, mudroom)
• Clean humidifiers, washing machines, and air purifiers monthly
• Organize special projects: toy storage, seasonal decorations, gear rotation

Administrative & Personal Assistant Support

• Help with travel planning, scheduling, and logistics

How to Apply

Please send the following:

• A brief letter explaining why you’d be a great fit for this position
• Your updated resume
• Three professional references
• This role requires a background check

Disclaimer:

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Salary : $40 - $50