What are the responsibilities and job description for the Sales Order Administrator 1 position at Safran?
Job Description
Join our first-class team to reinvent in-flight experience. In the role of Sales Order Administrator 1 you'll play a pivotal part on our Customer Service team. The AOG Sales Order Administrator is responsible for processing internal and external customer purchase orders. The AOG Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The AOG Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.
Summary of Duties:
- Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
- Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
- Validate entered order information by checking against customer purchase orders
- Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams
- Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
- Make sure AOG orders shipped out in time.
- Manage incoming emails and follow up closely with customers
- Coordinate with internal teams and department to expedite orders
- Work for RMA and claims
- Other job duties as determined based on level of administrator
Job Requirements
Level 1:
Education: High school diploma required; Bachelor's degree preferred
Experience: 2-3 years of data entry experience
Computer: Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Order entry and detail- oriented and works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines. Basic Accounting knowledge. Ability to work productively and independently.
Working condition required: Willing to work in flexible schedules including weekends and holidays
But what else? (advantages, specific features, etc.)
Here, you will build your skills and grow with a community of experts to enrich yourself every day.
Here, collaboration is embodied within the diversity of our teams all around the world.
Here, we're cutting our emissions, not your ambitions.
Together, let's shape the sustainable future of aeronautics. Learn more about Safran Cabin!
Why join us?
At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.
- Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!
Company Information
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.
Safran Cabin is the world's No. 1 in aircraft interiors. Safran Cabin provides innovative, smart and sustainable cabin interiors, as well as advanced water and waste management systems.
Here, you will develop your skills and grow within a community of experts who enrich your experience every day.
Here, collaboration connects our teams across the globe.
Did you know? We have probably already flown together!
Would you like to join us? Learn more about Safran Cabin here.
(Hyperlink: https://www.safran-group.com/en/companies/safran-cabin)
Locate your future workplace
7330 Lincoln Way CA 92841
Garden Grove
California United States
Salary : $19 - $30