What are the responsibilities and job description for the Quality Assurance Manager position at Safran?
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries.
As an Aerospace Quality Assurance Manager, you will play a vital role in ensuring product integrity, regulatory compliance, and continuous quality improvement within a high-stakes aerospace environment. This position involves cross-functional collaboration, technical problem-solving, and leadership in quality assurance practices. The individual shall be responsible for amending the site Repair Station Manual/Quality Manual to address industry, corporate, process improvement and regulatory requirements. The Quality Assurance Manager will be a key contributor and leader in conducting internal audits of varying complexity and scope at the Repair Station. They will represent the organization during regulatory, certification and customer audits. The Quality Assurance Manager will contribute to the definition, and monitoring, as applicable, employee training programs to ensure compliance with regulatory requirements including but not limited to, the FAA, EASA UK CAA Part 145's and the DOT. Utilizing appropriate KPI's, the individual will provide support to address internal, external and supply chain quality issues and improvement plans.
DUTIES AND RESPONSIBILITIES
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
*Cross-Functional Collaboration:
oWork closely with operations, engineering, logistics/supply and regulatory teams to align quality processes.
oFacilitate issue resolution using 8D methodology and support cross-departmental initiatives.
oChampion a culture of continuous improvement across the organization.
*Problem-Solving & Corrective Action:
oIdentify root causes of quality or production issues using data-driven analysis.
oImplement corrective and preventive actions to maintain product compliance and performance.
oEnsure timely resolution of non-conformances to meet customer and regulatory requirements.
*Technical & Customer Engagement:
oServe as a technical point of contact for internal teams and external stakeholders.
oAddress customer quality concerns, provide data-supported insights, and ensure satisfaction.
oSupport 3rd party audits, inspections, and customer visits as required.
*Regulatory Policy Provision:
oEnsures the Repair Station, and associated regulatory Manuals, are current, confirms operational compliance via audit/reporting, as appropriate, and initiates, where required, corrective and preventive actions.
oAdministers the Certifying Staff with respect to setting standards, reviews and granting or rescinding Authority to Release.
*Project Management:
oPlan, schedule, and execute quality-related projects to ensure on-time delivery and compliance.
oTrack progress, manage risk, and communicate project status to stakeholders.
*Leadership & Mentorship:
oLead quality improvement initiatives and support the development of junior quality control members.
a) Knowledge and skills
*Strong knowledge of quality management systems and tools (e.g., 8D, QRQC, FMEA, SPC).
*Proficiency in interpreting and applying aerospace quality standards (AS9100, FAA, EASA, UK CAA Part 145's).
*Experience with quality auditing and root cause analysis.
*Familiarity with 49 CFR and IATA Hazardous Materials Regulations a plus.
b) Competencies
*Performance Management
*Technical Capacity
*Organizational Skills
*Leadership
*Collaboration
*Teamwork Orientation
*Problem Solving/Analysis
*Attention to Detail
c) Education and/or experience
*Bachelor's degree in Aerospace Engineering, Quality Management, or a related discipline.
*Certifications such as Six Sigma, ASQ CQE/CQA are highly preferred.
*Minimum 8 years of experience in aerospace quality management.
*Background in production or MRO environments is required.
*Familiarity with life-saving equipment such as aircraft emergency slides and rafts is advantageous.
c) Communication Skills
*Strong written and verbal communication skills are essential for interaction with internal and external customers.
d) Physical Demands
*Must be able to stand, set, stoop and lift a maximum of 50 pounds on a regular basis.
*Ability to travel as needed - domestically and internationally.