Quality Assurance Manager

Deltrol Controls, a subsidiary of Deltrol Corp, has been a trusted manufacturer of solenoids, relays, valves, and custom assemblies for over 50 years. Based in Milwaukee, Wisconsin, the company operates a 110,000 square foot manufacturing facility staffed by approximately 100 employees. With additional global manufacturing capabilities, Deltrol Controls ensures high-quality products and competitive services for a wide range of industries.

JOB SUMMARY

As the Quality Assurance Manager, you will provide tactical and strategic implementation of the quality system and supporting quality programs. In this position you can make immediate contributions in enhancing the current quality program, improving internal inspection processes, and improving supplier quality activities.  The Quality Manager is a member of the Deltrol Controls Management Team where they will participate in the establishment and execution of strategic goals of the company.

ESSENTIAL JOB FUNCTIONS

• Manages all quality assurance and control functions of the Company.
• Develops, formulates, and directs the quality program involving inspection methods, devices and control techniques.
• Manages and continuously improves the quality management system (QMS)/ISO 9001 quality procedures. 
• Assures specified quality of raw materials, purchased components, production processes and final product through delegation and responsibility to the Quality Control Supervisor/Engineer and /or Quality Control Technician.
• Conducts or assigns ISO audits for compliance to the published Quality Procedures.
• Conducts or supervises studies to determine cause, effect and the corrective action required to remedy deviations to specified quality.
• In conjunction with Engineering and/or Manufacturing personnel, resolves problems relative to product designs, specifications, materials, tooling and production processes that affect quality.
• Conducts investigations of customers’ complaints or returns, advising the Sales Department of causes and corrective action.
• Advises as to the effectiveness of the Quality Program.
• Administers work rules, regulations and required disciplinary actions.
• Maintains department requirements in areas of staffing, orientation, training, etc.
• Establishes department goals and appraises employee performance.
• Effectively use quality tools such as SPC, PPAP, PFMEA, and DOE
• Complies with all aspects of the safety program.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

QUALIFICATIONS

• ·         Requires 4-year college degree (or equivalent).
• ·         Requires 3 to 5 years' experience.
• ·         Required Quality management experience with electromechanical type products.
• ·         Preferred ASQ certification.
• Requires the ability to use a personal computer and Microsoft Office applications.

REPORTING / WORKING RELATIONSHIPS

• ·         Reports to President.
• ·         Must interact with personnel from all departments.

WORKING ENVIRONMENT

Work is performed in an office environment. The noise level in the work environment is usually moderate.  The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

PHYSICAL AND MENTAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 10 pounds while moving files or small packages. Specific vision abilities required by this job include close vision and the ability to adjust focus.  Must have the ability to sort through and analyze ambiguous data to make correct decisions on complex problems.  The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Protective Clothing Required: None

MISCELLANEOUS

This job description describes the requirements to satisfactorily perform the job.  This shall not be construed as a detailed description of all the work requirements that may Company Description