Billing Specialist

About Us:

Since 1947, SafetyTest has been hard at work producing quality products for the utility industry. Our production team has many years of experience and delivers innovative, reliable and high performance tools and tool accessories to make your work days (and work nights) more safe and efficient. When introducing new products, or improving current ones, we are dedicated and committed to the highest standards you have always counted on.

We offer a small business culture where our team members are highly valued with the long term career stability of larger organizations. Additionally, we offer a 401K match program, medical - dental - vision and supplemental insurance, competitive wages, overtime, 9 paid holidays, PTO and no current point system.

GENERAL JOB DESCRIPTION

The Billing Specialist is responsible for assisting the Administrative Manager in areas of AR, Customer Service & Administrative functions as well as providing support to the company and its associates. Additionally, he/she/they/them are expected to assist with the collection of incoming financials and assist in maintaining record keeping of outgoing financials for the company to include, but not limited to processing payments, controlling expenses, verifying, and reconciling invoices. The ideal candidate will meet the above and below criteria additional to holding the desire to implement a positive, team atmosphere for all associates and managers alike.

*** OPPORTUNITY FOR POTENTIAL ADVANCEMENT ***

DUTIES & RESPONSIBILITIES:

The following duties may vary depending on the needs of the business

* Onboard new customer profile in company accounting software

* Maintain up-to-date information for current customer profiles in company accounting software

* Maintain updated list of customer contact information and emails for E-invoicing

* Provide regular communication to customers regarding on HOLD status and past due balances

* Prepare invoices for daily mail and email; resend invoices routinely as needed to collect

* Create daily batch codes and invoicing for sales orders

* Process sales order invoices

* Research sales orders to guarantee all invoices are processed by deadline

* Communicate with customers regarding status on accounts and follow up on collections using 30, 60, 90-day protocol unless approved by management to alter

* Research for processing credits/rebills to adjust pricing, sales tax returns & short paid invoices, address accordingly

* Research and process credits for product returns

* Authorize, reconcile credit card transactions prior to delivery; provide receipts to customers

* Prepare invoices for daily mail and email; resend invoices as needed

* Enter cash receipting for credit card transactions and ACH deposits by deadline

* Maintain “checks and balances” of customer accounts, sales orders, and invoicing with up-to-date notes on account status

EDUCATION & TRAINING & LICENSURES

- 6 years of experience in a clerical/administrative setting

- 3 years of experience in an AR/AP/Procurement/Business Management role

- Bachelor’s Degree in Finance, Accounting, Business, or related field (Required)

SKILLS & ABILITIES

· Effectively manage a team to meet goals and deadlines.

· Communicate with employees, customers, vendors and other leaders in an effective and problem-solving manner

· Ability to fully understand and follow oral and written instructions, effective listening skills

· Provide quality of work and focus without errors

· Lead by example by reporting to work on time and providing advance notice to upper management when absent

· Express professionalism and maintain confidentiality of sensitive information

· Experience in using accounting, customer relationship management, and point of sale software

· Reasonable understanding of tax processes and the ability to partner with CPA’s when necessary

· Knowledgeable in Microsoft Suite and the use of common office equipment

· Capable of organizing and prioritizing work

· High attention to detail with problem solving skills

· Bi-Lingual (Preferred, not required)

· Traverse software experience (Preferred, not required)

· Provide Best-In-Class customer service

WORK ENVIRONMENT

Indoor Office Environment

HOURS / SHIFTS

Mon-Fri; First Shift

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Shelby, NC 28150: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Accounts receivable: 1 year (Required)
• Administrative/Clerical: 1 year (Required)
• Microsoft Excel: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Required)

Experience:

• Accounts receivable: 1 year (Required)
• Administrative/Clerical: 1 year (Required)
• Microsoft Excel: 1 year (Required)

Work Location: In person

Salary : $40,000 - $50,000