What are the responsibilities and job description for the Front Desk position at SafeSplash Swim School?
As Front Desk/Lessons Coordinator, you are an integral part of the SafeSplash® learn to swim program. In this role, you will experience first-hand the dynamic, fast-paced environment of the nation’s largest swim school. You will work closely with both our Swim Instructors and Lifeguards to ensure our lessons run smoothly at all times. Tasks would include answering the phone, assisting customers with rescheduling or rebooking classes, and organizing the children for efficient transitions between class times.
Requirements:
- A passion for children and young families
- A passion for exceptional customer service
- Keep and maintain Red Cross Lifeguard certification, and Red Cross CPR/AED certification for adult, infant and child (Training can be offered on-site)
- Experience working with children
- Complete training in the SafeSplash curriculum within the first 30 days of employment
- Customer Service Experience (hospitality, restaurant, retail, call center, etc.). is a plus
- Must be willing to train as an instructor for emergency situations
Compensation and Benefits:
- Paid training
- Flexible Hours
- Multiple Career Growth Tracks
Experience:
- Customer Service (Preferred)
- Childcare 1 year (Preferred)
Job Type:
- Part-time
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
- Weekend availability
- 10-15 hours per week
- PMs M-Th 4-hour shift in the afternoon. Tu, W, F, 3-hour shift in the morning. Saturday 3.5 hr shift in the morning
At SafeSplash, we believe swimming is a life skill®. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.
Love working with kids? Want to wear your flip-flops to work? Want to join one of the fastest-growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
Pay: Starting at $10.00 / hour
Benefits:
- Flexible schedule
- Referral program
- Paid training
Job Type: parttime
Education: No education required
Work location: On-site
Salary : $10