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Shelter Advocate

SafeHouse Center
Ann Arbor, MI Full Time
POSTED ON 12/19/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the Shelter Advocate position at SafeHouse Center?

SafeHouse Center seeks a Shelter Advocate to join our Shelter program to provide crisis support and advocacy to survivors of sexual and intimate partner violence.

The Shelter Advocate plays a vital role in delivering the support and resources needed to survivors and ensure the upkeep of the shelter facility.

We are looking for individuals able to provide survivor-centered empowerment-based support, including crisis intervention, safety planning, emotional understanding and assistance as well as education.

Essential Functions and Responsibilities

  • Provide direct crisis support and intervention services to survivors of sexual and intimate partner violence in the form of general advocacy, one-on-one crisis support and/or group work support.
  • Staff the 24-hour on-call duties for residential services during business hours, weeknights and weekends as assigned.
  • Assist in the general upkeep and function of the shelter facility including the maintenance and cleaning of residential bedrooms and common areas.
  • Maintain assigned caseload. Work collaboratively with each survivor to determine their strengths, challenges and goals. Provide appropriate referrals and resources.
  • Assist in the promotion of domestic and sexual violence services through public speaking and tabling engagements.
  • Abide by the confidentiality policy at all times including mandated reporting guidelines to DHHS.
  • Be cross-trained to assist with other agency duties occasionally to help drive our vision, fulfill our mission and align with our organization’s values.

Working Environment and Requirements

  • This position is based at SafeHouse Center and primarily works in an office environment.
  • Staff may occasionally be required to travel locally and regionally in agency or own vehicle.
  • This position requires flexibility in scheduling and job function as some services require 24 hour coverage including during popular holiday times (most notably – but not necessarily limited to – the time around Thanksgiving, Christmas and New Year’s).
  • This position requires a minimum age of 21, valid driver’s license and the ability to obtain vehicle insurance.

Qualifications

  • Bachelor’s Degree or the equivalent of 2 years of professional experience. Lived experience will also be considered on a case-by-case basis for meeting requirements.
  • Skilled in interpersonal communication and teamwork.
  • Previous experience in crisis intervention is preferred.
  • Previous experience working effectively with people from diverse racial, economic and cultural backgrounds is preferred.
  • Fluency in language(s) other than English is desired.

Compensation and Benefits

  • $20.68/hour, 40 hours per week.
  • Generous time off package including paid-time off, medical time and 11 paid seasonal holidays.
  • 4 weeks paid parental leave after 1 year of full time employment.
  • Comprehensive health insurance through Blue Care Network with optional vision and dental insurance. Also option to add dependents and partner.
  • Life insurance.
  • Short term and long term disability insurance.
  • Retirement plan (Simple IRA) with employer contribution of 2%.
  • Certified employer for Federal Public Service Loan Forgiveness program.
  • Employee Assistance Program.
  • Regularly scheduled individual and group supervision.

Job Type: Full-time

Pay: From $21.51 per hour

Expected hours: 40 per week

Benefits:

  • 401(k) 2% match
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Loan forgiveness
  • Paid time off
  • Parental leave
  • Vision insurance

Work Location: In person

Salary : $21 - $22

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