Accounts Receivable Lead

Do you thrive in a role where structure, accuracy, and consistency matter? Do you enjoy hands-on work, clear expectations, and well-defined tasks that allow you to stay focused without feeling rushed? If you are you conscientious, steady, and motivated by delivering high-quality results every time, this role is designed for you.

Job Summary

The Accounts Receivable Lead oversees the daily operations of the Accounts Receivable department, ensuring accurate invoicing, timely payment processing, compliance with company standards, and strong communication with customers and internal partners. This role acts as a support leader, trainer, and point of escalation for complex issues. The AR Lead ensures receivables are created promptly, payments are received on schedule, and any challenges are communicated proactively to management.

This position reports to the CFO.

Job Responsibilities

• Ensure accuracy and compliance in all receivables, maintaining transparency and adherence to SafeCare® standards.

• Handle complex invoicing, including AIA and progressive billing requirements.

• Complete credit applications and banking forms accurately and professionally.

• Communicate to leadership any delinquent or non-compliant customer accounts.

• Serve as a role model and trainer for all AR Associates, supporting their development and growth.

• Provide guidance on complex processes, account concerns, or escalated customer issues.

• Oversee daily AR workflow to ensure efficient and timely receivable creation.

• Ensure customer payments are received on schedule and posted, communicating any collection issues immediately to management.

• Maintain accurate documentation, support account analysis, and assist with reporting as needed.

• Maintain professional communication across all media, ensuring clarity and respect with customers, co-workers, and leadership.

• Provide updates to internal teams regarding customer payment status, required documentation, or concerns.

• Support the accuracy of all AR documentation, systems, and portals.

• Demonstrate dependability in attendance, punctuality, and completion of responsibilities.

• Other tasks as assigned. 

Qualifications

•  Strong understanding of accounts receivable processes, billing requirements, and financial documentation.

• High level of accuracy and attention to detail.

• Strong communication and customer service skills.

• Ability to analyze AR data and identify trends or discrepancies.

• Experience with AIA/progressive billing is preferred.

• Ability to multi-task, prioritize, and manage a high-volume workflow.

• Strong organizational and time-management skills.

• Proficiency with office software and accounting systems.

• Must maintain confidentiality of sensitive financial and customer information.

• Must be able to pass drug screen upon hire and periodically.

• Must continuously meet company insurance requirements (if applicable for driving).

Company Information

SafeCare® is a locally owned business that offers safety and security solutions with unrivaled customer service, swift response, and attention to detail. With over 250 years of combined experience, SafeCare® technicians are highly skilled and specialized in their respective fields. We provide 24-hour emergency service and technician support, tests and inspections, sales and consulting throughout Indiana and Kentucky.

SafeCare® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.