What are the responsibilities and job description for the Front Desk Receptionist position at Sacred Heart Senior Living by the Creek?
Responsibilities:
- Welcoming and supportive towards all residents & family
- Maintain a positive, clean, uncluttered office environment environment
- General administrative duties
The concierge:
- Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
- Provide hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
- Answers incoming calls with a positive professional demeanor and provides routine information to callers; records messages and routes calls to appropriate departments .
- Performs general clerical functions including basic computer skills, memos, filing, processing facility mail; and operating general office equipment.
- Screens and directs all visitors.
- Ensures that an attractive home environment exists at all times for the benefit of the residents.
- Clean and maintain lobby and all areas in a clean and uncluttered manner
- Performs other duties as assigned.
Qualifications
- High school diploma or equivalency
- Ability to read, write, speak & understand the English language
- Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
- Demonstrate computer skills and ability to interact with a variety of electronic devices.
- Ability to communicate effectively verbally and in writing using the English language.
- Ability to handle multiple tasks simultaneously.
- PA Driver's license required.
- Business casual attire required.
- Ability to lift up to 25lbs, push, pull wheelchair / utility cart etc.
Preferred Qualifications
- Previous experience working with seniors preferred
Saturday and Sunday
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Referral program
- Retirement plan
Education:
- High school or equivalent (Required)
Experience:
- Medical scheduling: 1 year (Required)
- Office management: 1 year (Required)
Ability to Commute:
- Northampton, PA 18067 (Required)
Work Location: In person
Salary : $12 - $16