What are the responsibilities and job description for the Logistics & Fulfillment Coordinator (Full-Time or Part-Time) position at Sacred Heart Collections?
About Us:
Sacred Heart Collections is a growing licensed apparel and merchandise brand serving HBCUs, sororities, and national organizations. We operate across wholesale, direct-to-consumer, and live event channels—and we move a lot of product. We’re looking for someone who can keep our logistics tight and our operations running smoothly.
Position Overview:
This is a hands-on role for someone who understands logistics, isn’t afraid to roll up their sleeves, and can shift between warehouse operations and customer-facing support when needed. You’ll manage inbound and outbound freight, coordinate with brokers, and support daily fulfillment operations.
Key Responsibilities:
- Coordinate inbound and outbound freight shipments
- Work closely with preferred freight brokers and source cost-effective shipping options
- Prepare and manage Bills of Lading (BOL) and shipping documentation
- Receive, inspect, and organize incoming inventory
- Pick, pack, and ship customer and wholesale orders accurately and efficiently
- Schedule pickups with carriers (UPS, USPS, freight companies, etc.)
- Wrap and prepare pallets for shipment
- Maintain clean, organized warehouse and inventory systems
- Assist customers in-store or via phone/email during busy periods
- Support event prep and logistics for trade shows and pop-ups
- Travel as needed for events and assist with setup/breakdown
What We’re Looking For:
- Experience in logistics, shipping, or warehouse operations preferred
- Familiarity with freight processes, BOLs, and pallet handling
- Strong organizational and problem-solving skills
- Ability to multitask and adapt in a fast-paced environment
- Comfortable lifting and moving inventory as needed
- Strong communication skills and team-first mindset
- Willingness to travel and work occasional weekends for events
- Quick learner with a “figure it out” mentality
Bonus Points If You Have:
- Experience working with Shopify or order management systems
- Relationships or familiarity with freight carriers/brokers
- Retail or customer service experience
Why Join Us:
- Be part of a growing brand with real momentum
- Hands-on role with opportunity to grow into operations leadership
- Work directly with leadership and make a real impact
- If you want, I can tighten this into a LinkedIn post, Indeed listing, or add screening questions that filter out people who say they can do logistics vs people who actually know what a BOL is.