Educational Support Services Coordinator

Sabathani Community Center (SCC) is one of Minnesota’s oldest African American-founded nonprofits & serves a multi-cultural community of more than 50,000 community members in South Minneapolis. SCC was founded in 1966 by a handful of concerned community members seeking to address social and economic disparities in underserved communities in the areas of youth programming, housing, health and education. The organization is a major resource hub expanding services within the South Minneapolis community. Learn more at www.sabathani.org.

About The Role

The Educational Support Services Coordinator provides comprehensive youth and family support services focused on improving school attendance, increasing community engagement, strengthening family resilience, reducing barriers, and creating pathways toward education, employment, and long-term stability.

The Coordinator provides individualized case management, Healthy Lifestyle Assessments, goal planning, empowerment programming, caregiver support, youth development activities, and connections to workforce pathways and community resources.

Physical demands are consistent with work performed in a standard office environment. This job description outlines the general scope of responsibilities and does not constitute an employment contract, expressed or implied, other than an at‑will relationship. The Director of Supportive Services may modify or assign duties at any time.

To perform this job successfully, you must be able to carry out each essential job function satisfactorily.

What You'll Do

• Lead recruitment, outreach, engagement, and home visits for students and families.
• Maintain an active caseload and provide ongoing 1:1 case management.
• Complete Healthy Lifestyle Assessments, identify barriers, and develop individualized goals.
• Connect participants to resources that improve stability, attendance, employment readiness, and wellbeing.
• Support improved school attendance, educational engagement, behavior improvement, and future planning.
• Coordinate empowerment programming focused on social-emotional skills, leadership, safety, belonging, resilience, healthy relationships, and hope for the future.
• Facilitate caregiver/parent support programming designed to increase family resilience, advocacy skills, parent involvement, and social connection.
• Provide out-of-school-time activities, youth enrichment opportunities, workshops, and prosocial programming.
• Provide warm handoffs to culturally responsive health, mental health, housing, and supportive service providers.
• Coordinate with HCAO Be At School, schools, community partners, and service providers.
• Support workforce readiness through career exploration, training referrals, job preparation, and connections to Workforce Strategies Coordinators.
• Support participant access to employment pathways, credentialed training, and economic stability opportunities.
• Maintain accurate participant files, case notes, Salesforce documentation, attendance, outcomes, and reporting requirements.
• Assist with program evaluation, surveys, grant reporting, and continuous improvement efforts.
• Participate in meetings and perform other duties as assigned.
  
  

Working Conditions And Environment

This position is located at Sabathani Community Center with a balance of some duties and responsibilities to be performed in the community as well as in the community center. The building is accessible and smoke free. This position has flexible hours and may include evening and/or weekend hours.

This position also requires travel to and from community settings, as well as shelters and the homes of program participants and their families.

All employees are expected to work effectively in a mission-driven organization whose clients and staff exhibit significant diversity with respect to age, race/color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, socio-economic status, genetic information or veteran’s status.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Qualifications

Education and Experience:

• Bachelor's degree in social work, psychology, sociology, or a closely related field from an accredited four-year college or university
• Minimum two (2) years of case management experience, or experience delivering youth development/OST programs.
• Minimum one (1) year working with youth and young adults from various ethnic and cultural backgrounds, ages, as well as economic circumstances. .
• Experience facilitating groups, workshops, or culturally responsive youth/family programming.
• Knowledge of trauma-informed, strength-based, and culturally responsive practices.
• Ability to develop partnerships and navigate community resources.
  
  

Knowledge, Skills And Abilities

• Willingness to learn a variety of tasks; possesses excellent communication skills, a thorough understanding of nonprofit practices, a serious work ethic, and a desire to work in a team-orientated environment.
• Possesses the ability to work independently, establish priorities, and meet deadlines.
  
  

Demonstrate skills in conflict management.

• Competency in MS Office: Word, Access, Publisher, Outlook, Excel, and PowerPoint.
• Strong organizational and communication skills with the ability to manage multiple priorities.
• Ability to maintain a good working relationship with all co-workers and the public.
• Ability to travel to within 15-mile radius of the office.
  
  

Strong knowledge of workforce development best practices that include demonstrated ability to prepare participants for employment through educational opportunities, certifications or other vocational programs that lead to viable employment opportunities.

Must have knowledge of community, educational and economic resources and social services in South Minneapolis.

Licenses And/or Certifications

• Valid MN Drivers’ License, access to reliable transportation and the ability to meet Sabathani’s driving record requirements.