What are the responsibilities and job description for the FOH - Counter Attendant position at SA Hospitality Group?
SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 24 restaurant locations in Manhattan, Southampton, NY, East Hampton, NY, Aspen, CO, Milan, Italy, and Palm Beach, FL.
Position Purpose: the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.
Key Responsibilities/Accountabilities
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.
Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.
Position Purpose: the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.
Key Responsibilities/Accountabilities
- Greet the guests who approach the counter displays and walk into the café
- Answer all guest questions related to product and displayed items
- Pack and provide the guests with requested items
- Ensure that all items are correctly rung-in on checks
- Maintain correct pars of items in the display
- Maintain appearance of counter and the display in an on-going manner throughout the hours of operation
- Follow and complete closing counter check list prior to departure
- Perform the cash drawer checkout after each shift (ask management for assistance if needed).
- Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
- Requisition all needed food items and keep the counter stocked at all times and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
- Prepare all packing products needed for wrapping of items and food products
- Communicate any problems (lighting, cooling units, etc.) to management immediately
- Mark food items with dates at the end of your shift
- Clean the counter at the end of the shift
- The ability to work as part of a team, and personal cleanliness
- Very basic food handling, preparation, and cleaning skills are welcomed
- Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
- Time management and ability to work under pressure to manage high volume of production
- Active listening and learning skills
- Reading and speaking comprehension skills
- Discipline to follow set standards
- Ability to lift up to 50lbs
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.
Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I-9 within 72 hours of commencing work. Failure to do so will result in immediate termination.