What are the responsibilities and job description for the Dispatcher position at S.W. Collins Company Inc.?
Benefits:
- Paid Volunteer Time Off
- SEP-IRA Retirement Plan
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Job Summary
The Dispatcher is responsible for coordinating and supervising daily delivery operations for SW Collins Co. at their Fort Kent location. This role oversees the Yard Foreman and Delivery Drivers to ensure timely, accurate, and safe delivery of materials to job sites, as well as the efficient receipt of vendor deliveries into the yard. The Dispatcher plays a critical role in supporting operational efficiency, safety compliance, and customer satisfaction.
Key Responsibilities
- Dispatching & Logistics Coordination
- Coordinate and schedule outbound deliveries to job sites, ensuring all orders are delivered on time and in full.
- Coordinate inbound vendor deliveries of materials and products to the yard.
- Communicate daily delivery schedules, changes, and priorities to drivers, yard personnel, and sales team.
- Resolve delivery issues, delays, or discrepancies as they arise.
- Supervision & Leadership
- Supervise and support the Yard Foreman and Delivery Drivers.
- Provide direction and ensure alignment with delivery schedules and operational priorities.
- Promote accountability, teamwork, and efficient workflow across yard and delivery operations.
- Safety & Compliance
- Ensure safe driving practices are followed by delivery drivers.
- Enforce safe yard operations and material-handling procedures.
- Promote and uphold company safety standards, policies, and applicable regulations.
- Identify and address safety concerns in the yard or during delivery operations.
- Material Handling & Equipment
- Ensure materials are loaded, transported, and unloaded safely and correctly.
- Operate forklifts to fill racking in warehouses and load/unload trucks.
- Verify proper use and maintenance of forklifts, trucks, and related equipment.
- Inventory & System Responsibilities
- Receive product in the company’s computer system.
- Ensure delivery documentation, quantities, and condition of incoming materials.
- Communicate discrepancies or damage to purchasing or management as needed.
- Verify quantity on hand with regular cycle counts of products.
Qualifications & Skills
- Required
- Strong organizational and communication skills.
- Ability to supervise and coordinate multiple staff and schedules simultaneously.
- Knowledge of delivery operations, yard logistics, or construction/material supply environments.
- Commitment to safety and procedural compliance.
- Basic computer skills and ability to learn internal systems.
- Preferred
- Experience operating a forklift.
- Prior dispatching, logistics, or supervisory experience.
- Experience receiving materials and entering deliveries into inventory or ERP systems.
- CDL B or familiarity with DOT regulations (a plus, not required).
- Physical Requirements
- Ability to work in an active yard environment.
- Ability to lift and move materials (with assistance or equipment).
- Ability to operate forklifts and climb in/out of delivery vehicles.
- Work Environment
- Primarily outdoors with a combination of indoor and outdoor operational responsibilities.
- Fast-paced environment with daily schedule changes and deadlines.