What are the responsibilities and job description for the Call Center Agent position at S&S Mechanical?
Do you have exceptional customer service skills? If so, S&S Mechanical in St. George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments.
We understand the importance of having exceptional staff, which is why we make sure our team members feel appreciated. One of the ways we accomplish this is by offering competitive pay ranging from $22 to $26/hour, along with performance incentives. In addition, we provide excellent benefits such as:
- Health insurance
- A 401(k) with a company match
- Profit sharing
- Paid time off (PTO)
Our HVAC and plumbing company is looking for talented individuals like you to join our dedicated call center and help us achieve our goals. Don't wait - apply now!
WANT TO KNOW MORE ABOUT US?
Since our shop opened over 40 years ago, S&S Mechanical has grown from a small operation to a successful company that serves St. George and the surrounding communities. From plumbing and HVAC repair to add-ons and construction services, we love helping clients feel more comfortable in their homes and businesses. Despite how much we've grown, we continue to operate on the same basic principles of client satisfaction, quality repairs, warranty-backed installations, and friendly service. We have maintained our place as a premier home services company in the Dixie area!
Our highly skilled employees are dedicated to ensuring that our clients can live comfortably. We have a wonderful team and an excellent culture. It's important to us to create a work environment that is supportive and understanding. Plus, we offer generous wages, benefits, and perks!
DO YOU MEET THESE QUALIFICATIONS?
- Customer service minded
- Positive attitude
WHAT WILL YOU DO AS CALL CENTER AGENT?
This customer service role works Monday through Friday, 8 AM-5 PM, with an hour of lunch. Overtime is offered during peak season!
Your day as a Call Center Agent starts with a smile and a cup of coffee. Each day, you answer the phone and are always ready to convert incoming customer calls into booked service appointments. You deliver call scripts with an authentic cadence, ensuring you're clear, compelling, and personable. Every conversation feels natural as you connect with customers, responding to their requests and resolving any concerns they might have. You aim to be the brand, leaving a positive impression with every interaction. By the end of the day, you've helped numerous customers, booked several appointments, and felt the satisfaction of providing excellent service.
READY TO APPLY AND ADVANCE YOUR CAREER WITH OUR CALL CENTER?
If you think this customer service job fits your needs, then applying is a snap. The initial application process should take you less than 3 minutes to complete. Good luck!
Salary : $22 - $26