What are the responsibilities and job description for the Senior System Administrator position at S. J. Rollins Technologies, Inc.?
Company Description S. J. Rollins Technologies, Inc. is a Maine-based corporation that has been delivering hosted services, managed services, network security, software development, and phone and communication solutions since 1986. The company focuses on removing the burdens of technology so clients can concentrate on running and growing their businesses. With a proven 30 year history, S. J. Rollins Technologies emphasizes efficiency, stability, and security in every solution. The team is committed to customer satisfaction and to making technology operate seamlessly across diverse environments.
Role Description The Senior System Administrator is a full-time, on-site role based in Bangor, ME. This role is responsible for designing, implementing, and maintaining servers, networks, and related infrastructure across client and internal environments. Day-to-day tasks include monitoring system performance, applying updates and patches, managing backups and disaster recovery procedures, and ensuring security best practices are followed. The Senior System Administrator will troubleshoot complex technical issues, provide advanced technical support to clients and team members, and document configurations, processes, and standards. This position also collaborates with other technical staff to plan and deliver projects, recommend improvements, and help mentor junior team members.
Qualifications
Role Description The Senior System Administrator is a full-time, on-site role based in Bangor, ME. This role is responsible for designing, implementing, and maintaining servers, networks, and related infrastructure across client and internal environments. Day-to-day tasks include monitoring system performance, applying updates and patches, managing backups and disaster recovery procedures, and ensuring security best practices are followed. The Senior System Administrator will troubleshoot complex technical issues, provide advanced technical support to clients and team members, and document configurations, processes, and standards. This position also collaborates with other technical staff to plan and deliver projects, recommend improvements, and help mentor junior team members.
Qualifications
- Strong system administration skills, including server configuration, virtualization, operating system management (Windows and/or Linux), and backup and recovery.
- Hands-on experience with network administration, including switches, routers, firewalls, VPNs, and network monitoring tools.
- Proficiency in troubleshooting and technical support, diagnosing and resolving complex infrastructure, application, and connectivity issues.
- Broad understanding of information technology concepts, including security best practices, cloud services, and IT governance.
- Experience in managed services or service provider environments is highly beneficial.
- Relevant certifications (e.g., CompTIA Network , CompTIA Security , Microsoft, Cisco, VMware) are a plus.
- Ability to prioritize and manage multiple tasks, projects, and deadlines in a fast-paced environment.
- Strong communication and documentation skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Demonstrated ability to work collaboratively with a team and to mentor less experienced colleagues.
- Associate or bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.